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City of Bloomington, Indiana

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open #188607

Other

Case Date:
5/27/2024

City owned parcels on West cottage Grove east of Monroe Street are overgrown and obstructing sidewalk passage. This is the only sidewalk and poison ivy and brush make it difficult to navigate. There's a tree marked for removal that needs addressed before it causes injury or property damage. This has been reported before.

open #188758

Water Utility Billing Problems

Case Date:
6/4/2024

The meter associated with Acct# 32673-004 had an underground leak. None of the water entered a drain or went through the pipes after leaking. We are requesting a credit of $11,536.55 for the wastewater portion of the attached bill. Thank you!

open #188847

Other

Case Date:
6/8/2024

We would like our home 512 W Allen St, Bloomington, IN to have a NO TRESPASS on our property. We don't want homeless people on our property.

open #188861

Utilities Construction

Case Date:
6/10/2024

I work for Mackie Properties, and we manage Ridgefield HOA. The driveway at 3916 N Whitewood Way in Ridgefield, which the City repoured last year after repairing a broken main water line, is deteriorating. We initially reported this issue to the City earlier this year, but the City did not take responsibility for redoing the driveway. Since then, we have had contractors assess the situation, and they have determined that improper installation is causing the deterioration. Today, we sent another contractor to reinspect the driveway and provide a quote for sealing it. However, they confirmed that the deterioration has worsened over the past few months and that sealing is not a viable solution. They noted that the concrete was too wet when installed, leading to its current state. We request that the City tear out the existing driveway and properly pour a new one to prevent further deterioration.

open #188935

City Performance

Case Date:
6/13/2024

I hope this message finds you well. I am writing to bring a concerning incident to your attention. As a Clinical Case Manager with Centerstone, one of our clients recently disclosed an encounter with a city employee named Charles. According to the client, Charles, who was working after hours but who was not wearing a police uniform, took the client's bottle of whiskey and traded it for a pack of cigarettes. Unfortunately, this client had to be sent to the Emergency Room later that day due to withdrawal symptoms. Due to HIPAA regulations, I am unable to disclose the client's identity. Despite potential risks to my position, I felt it was important to share this information with you. Thank you for your attention to this matter.

open #188944

Fire Hazards

Case Date:
6/14/2024

Live fires nightly with noxious fumes all night every night, at least since the last weekend on May. Squatters camp seems well-established with bicycle parking, wood pile, several tents. Can fire trucks even get back there in a timely fashion? We feel unsafe. There is a difference between homeless, itinerants, and squatters. These appear to be squatters.

open #188964

Water Utility Problems

Case Date:
6/16/2024

The psi coming to the house is reading way too high--a plumber came out and measured the water pressure at 120 psi, which is way too high. According to the plumber, it has been potentially causing several problems in our house recently, including water heater valves to break on our new water heater, dishwasher leaks that led to us replacing the unit, pipes to leak, various faucet problems and damage to several parts of the house. After dealing with HVAC related to this yesterday, this morning we've discovered a leak in our kitchen plumbing that is now causing additional damage to the cabinetry. The plumber reported that high psi measurements are happening all over our end of town due to the city turning up the water pressure to accommodate new development. The city needs to address this issue, as it's posing a risk to so many of the existing homes in the area.

open #188979

Bus Services (Bloomington Transit)

Case Date:
6/17/2024

There is a bench with a bus stop on N Illinois St across from N Illinois CT where the playground is always blocked by parked vehicles now that the no parking sign has gone missing. The bus can't pull over to the curb where there is concrete connecting the sidewalk so people in wheelchairs and with crutches can safely get on the bus' lift system. You have to walk out into the road now, and can't see the bus very well or other cars coming. Traffic coming from the other way has to come to a complete stop, now, when the bus comes through. When I politely asked the people parking there if they could leave enough room for the bus to pull over because I'm about to have surgery and be in a wheelchair to get to work, they called me fat and told me to walk as they were getting out of their parked vehicles, and they were very mean for no reason. We all live in public housing here, and I use public transportation for work. We also don't have any grocery stores close and have to take a bus to get food. We need no parking signs at our bus stops, and painted curbs showing people the width of the bus on N Illinois, and possibly the one attending corner of Lindbergh Dr and whatever that cross street is as well. Now that those remodeled units are becoming occupied, there will always be cars there unless we get No Parking signs for our bus stops. Thank you.

open #188980

Bus Services (Bloomington Transit)

Case Date:
6/17/2024

Bus stop on N Illinois St across from Illinois Court in Crestmont badly needs no parking signs and painted curbs that indicate the length of the bus. People in wheelchairs cannot access the lift, and people are having to walk out into the road to catch the bus. It's on a hill and the parked vehicles effect visibility of oncoming bus, and you can't see any cars coming that might be in front of the bus. Oncoming traffic has to come to a complete stop, now, because the bus has trouble squeezing through. Sometimes, the bus has to just sit and wait. There's a concrete slab that connects the sidewalk with the road the bus driver can no longer lower the wheelchair lift onto because of the cars. The units there were empty, but now they are being rented, and the no parking sign that used to be there is gone. We need a painted curb the length of a bus, and clear markings. We also need parking enforcement to actually do their job when we call, but there's no sign there telling people not to park. The people who park there are mean and told me I should walk to work (and called me fat and lazy,) instead of taking public transportation when I have surgery coming up. I can’t even have a reasonable conversation with them, so I'm turning to you. Thank you.

open #189164

Other

Case Date:
6/27/2024

Why don’t you recognize the number of complaints surrounding homeless issues…encampments, nuisance and harassment since 90% of your complaints surround this issue? The needs to be recognition of the severity of this issue and it starts with the city government recognizing how much influence has on the negativity and safety of the entire community Yesterday in front of the library the was a homeless person yelling at top of his lungs and flailing his arms at anyone the dared walk past him…the entire issue is treated a a pass along.