Case Date:

3/7/2024

It seems with the hospital construction that the speed limit signs (20MPH) coming onto E Discovery Pkwy from the bypass were never replaced. There is also a "children at play" sign way up on the hill by the childcare's fence, but there is nothing within driver view, near the road, that indicates this area should be slower and that children may be present. Could you please consider adding these signs for the safety of the children? People have been FLYING through there at 40+ MPH. Thank you.

Case Date:

3/26/2024

I don't have a current photo but particularly since the utility work completed on this stretch of road the parking spots in front of the shops flood and hold water. The gradient actually seems to slope away from the drain instead of towards. As a result, we frequently have to bail out the parking spots to make them usable for customers. Flooding issues include the accessible parking spot, which poses a risk to the mobility impaired. How can we best collaborate on a solution? Thanks!

Case Date:

4/1/2024

Occupants have been erecting numerous structures made of pallets, wood, and tarps throughout their property for several weeks. The backyard seems completely full of these shanties. Their "construction" continues throughout much of the evening many days of the week, often extending to 10:00pm or later. The banging and power tool noise is a nuisance and the many structures they are creating seem very unsafe, especially for the children that are seen/heard playing there.

Case Date:

4/2/2024

On the ridge overlooking the northernmost part of the B-Line - close to where the B-Line intersects with Adams St. there is a growing camp. The picture here was taken on 4/1/2024. There is trash flowing downhill from the camp on the ridge. Some of the trash includes at least 3 propane tanks. The camp is less than 0.25 miles from homes and a park. It is a bit scary to think that the campers might be using the propane inside their tents. What can be done to help these folks stay warm and dry without the risk of blowing up a neighborhood?

Case Date:

4/3/2024

A tenant of this building reported there is a transient in one of the restrooms on the 6th floor. Caller said he thinks the person is smoking.

Case Date:

4/11/2024

Ridgefield IV neighborhood Bob Shaw is the developer. Bob tore out sidewalks august 2022 without city’s permission. Almost 2 yrs later and still no sidewalks. 3 residents with disabilities(one uses a scooter) along with multiple children in neighborhood. We need accessible sidewalks and for the city to go after Bob Shaw!

Case Date:

4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton

Case Date:

4/30/2024

Is the City responsible for retaining walls alongside walkways or does it fall on adjacent property owners to maintain them? On the Lincoln side of this property there is an old wall that is just about to collapse. It seems that if a team of masons got in there now prior to its failure, they might be able to take it apart somehow and reset it so that it will last another 130 years. But if it were to fall on its own, the stones would likely all break up and be useless trash. Property owner (Parker Rentals) is aware of the potential problem, but they do not seem to care. The surrounding area has many retaining walls that add character to the community. It would be great if this one could be saved.

Case Date:

4/30/2024

They can’t stay within the lines. Fine then already.

Case Date:

5/10/2024

It’s worth talking to the driver of BT bus #1337 route 9L headed west on 3rd at 3:45pm. Their driving was alarmingly aggressive.