Case Date:

11/14/2023

Two most recent bills have charged us for using 4,000-5,000 gallons of water, and therefore charging roughly $100. The bill for September was $106.42 and the bill for October was $93.15. This is for a two-person house that uses the same, if not less, of an average amount of water per month. I called customer service after the first bill, but the lady I spoke with was not very helpful and recommended we wait until our next bill. According to her sources, any leakage or problem that resulted in such a high bill seemingly "fixed itself" and she did not provide any other alternatives. Come to find out that the next bill is just as high and we have no choice but to pay (again) with no resolutions. Apparently, Bloomington Utilities does not provide any services to check for any leaks or problems.

Case Date:

11/14/2023

paint on the speed bumps has faded along Longview and the speed bumps are difficult to see. It would be great if they could be repainted. Really all of Longview needs repaving, but I know that isn't happening this year and it would be helpful if the painting could happen sooner rather than later to increase the visibility of those bumps.

Case Date:

11/15/2023

Trash bins with overflowing garbage plus bags of more garbage piled up all around sitting by street. Long-standing problem at this address.

Case Date:

11/15/2023

Car parked on yellow curb at w 14th st. And Woodburn Ave. On w 14th st.

Case Date:

11/15/2023

I'm unsure of the proper office to contact; however, there is a vacant property at 610 N. Park Ridge Rd. in the Park Ridge East neighborhood. I believe the man who was living there died about 1 year ago. A tree had fallen on the house and after about a month or so, was removed. The house still has a hole in the roof with a tarp over it, a car in the driveway that is rusting, and is deteriorating overall. Another neighbor - probably the owner of the house at the end of the cul de sac of Wiltshire Court - has been parking 2 vehicles in the grass off the road of the vacant house. That same neighbor appears to have multiple vehicles parked in the cul de sac of Wiltshire Ct. Thank you for any assistance you can offer.

Case Date:

11/15/2023

Observed city sanitation personnel leaving trash in their wake as they did the weekly collection. I had guessed this was happening, but finally saw with my own eyes. Often they leave the emptied bins in lanes of travel as well, when the bins were not set in the road. FYI - just hoping this can be improved so our neighborhood is free of litter.

Case Date:

11/15/2023

There is a dangling guy wire at pole #152-572, located at the south end of Madison St. just north of Patterson/Grimes, at west edge of New Hope for Families property.

Case Date:

11/15/2023

Inserting quarters into this meter does not add time/meter is not operating properly.

Case Date:

11/15/2023

The crosswalk sign at the corner of College Avenue and fourth Street is not working. It is specifically the crosswalk sign that if you were heading north on College Avenue to cross Fourth St.

Case Date:

11/15/2023

There are always multiple cars parked on the street with no permits during the week & I can never find parking. They never seem to be ticketed but after paying for a permit it is incredibly frustrating.