- Case Date:
- 7/18/2023
Hello sanitation team, I first want to thank you all for installing a trash enclosure outside our building to help with the trash flow. I wanted to ask if at all possible if we can get a lid on the regular trash side that is the same size as the recycling side as our plastic platter fit in that hole and we has seen a significant amount of loss in this item due to our outdoor seating. Please let me know if we can do this it would be amazing to take care of. thank you.
- Case Date:
- 9/2/2022
This has been going on for weeks now. Our trash has not been picked up for 2 weeks IN A ROW. We have called sanitation and the city multiple times now about this issue. Going 2 weeks without pickup, we’re going to have a lot of garbage. After about 3 weeks of not receiving trash pickup, they proceed to STILL not take any of our trash. This is getting really ridiculous and to add on top of it, they give us a warning FOR THEIR ISSUE. Why don’t they do their job and find our trash bins every week that we have on the curb instead of just driving by them each week. This issue needs to be fixed asap.
Yard Waste
427 N Washington ST
- Case Date:
- 7/27/2024
STORM DEBRIS PICKUP NEEDED: There are 2 piles of tree limb debris from the tornado-like storm outside of this house on the street. One pile is on North Washington in front of the house, the other pile is on 9th st near the NW corner of the property, on the street. Thanks
- Case Date:
- 1/24/2024
Recycle trash can blocking on sidewalk
Recycling
4330 E Kinser DR
- Case Date:
- 1/6/2016
Does the City not recycle newspaper any more? Most of my recycling materials were picked up early this morning, but I was puzzled to find that the newspapers were left in the bottom of the bin. I finally went out about 1pm and brought them back inside. Should I not put my newspapers out anymore?
- Case Date:
- 1/27/2021
This morning when I went out to gather up my carts I noticed that the bar that goes across the middle of the front of my small trash cart was only in one hole. The bar fell completely off completely as I pulled the cart up the driveway. I assume that bar is essential for emptying the cart. Do you have any advice about how I can get the bar to fit back in both holes? At the moment it’s in one hole and angled up at about a 30 degree angle, which doesn’t seem very useful.
Just out of curiosity, what is the expected life-span of the carts? They are already starting to look beat up. My recycling cart has a piece missing on the corner of the lid.
Linda Woods
Sent from my iPad
Recycling
455 N College AVE
- Case Date:
- 2/10/2022
The Avenue throws their recycling into the trash can. However they label it as recycling!
This isn’t good for the environment or the general public
Website & Web Services Feedback
504 E 9th ST
- Case Date:
- 11/9/2020
Our recycling has not ben picked up in the last two weeks even when we had barely anything in there. There has never been anything sticking out.
- Case Date:
- 11/30/2023
No one will tell me how I can get the Recycling bins I ordered thru your site
Recycling
510 N Park Ridge RD
- Case Date:
- 7/10/2024
Our recycling can was damaged by the pickup truck causing the can to be cracked and causing the tire to break off. We’d like a replacement can please.