Case Date:

12/29/2023

People are living year-round in an RV parked on an unimproved surface at 220 S. Maple Street. They have been there for about 18 months. I previously reported them to H.AN.D. and the city's legal department. There are also 3-5 other cars parked in the small property lot at all times. The man is apparently fixing cars for others. Various articles and garbage bags are often strewn about. Their has been many domestic violence and nuisance reports to the police and fire department during this time.

Case Date:

4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton

Case Date:

5/17/2024

There are a few grass-cutting services in town that use loud, industrial, gasoline-powered equipment that is designed and intended for use on large fields/cemeteries/etc., but they are instead being used on small, residential plots up close to neighboring properties whose residents do not appreciate the noise, hazards, and pollution produced by these dangerous machines. Are there any City regulations about the use of such equipment in the city limits? For example, the property immediately adjacent to the Grant Street Inn on 7th Street uses such a service. The large equipment is startingly disruptive and annoying.

Case Date:

6/3/2024

My neighborhood (Near West Side) has been experiencing a very intense burning trash smell most nights for the past two months. This has been an ongoing issue for the past two years that I’ve lived here, but it has intensified. It causes me headaches and forces me to keep my windows closed and waste energy running my air conditioning. It’s not possible to walk around outside; this only happens at night. There are no neighbors or homeless people burning trash (I have walked around and looked, including on nearby train tracks). I have smelled this same smell coming from JB Salvage. Please help us! This is definitely causing long term health effects for this whole neighborhood.

Case Date:

6/27/2024

Excessive build up of debris/belongings are piled up on porch and are unsightly; furniture exists on porch that is generally not intended for outdoor purposes.

Case Date:

4/21/2022

uReport Case #179576Thanks for looking into these issues. The carpet is gone, however the overflowing garbage dumpsters are still there and still overflowing. Why, after all these years that the Hilton has been there, have they now started to put their garbage dumpsters in the walking exit area? And they are always overflowing. They have never been there before until the last couple of weeks or so. They fall on the ground and come open and then we have to step around food stuff everywhere etc, it's nasty and gross. By the way, this complaint is actually for myself and others.

Case Date:

11/9/2022

People are sleeping/living in a van. Both non-working vehicles have been flagged for towing, but not towed. Also, suspected drug use going on inside the van.

Case Date:

6/30/2024

MAINTENANCE ISSUE: Uneven surface to the left of the kiddie pool entrance is a dangerous tripping hazard. Red paint is so faded as to be useless.

Case Date:

6/30/2024

The ADA accessible parking sign for Mills Poop is hidden by a tree branch and hard to see. The pool driveway to reach this parking space is also blocked off by orange traffic cones. Painting the curb light blue by the accessible parking sign would help make it more visible and accessible.

Case Date:

4/23/2021

CBU utility repair project in street several months ago was never completed. Street is now crumbling.