Case Date:

1/31/2024

Hi. I appreciate the curb-side pick up of trash and recycling. This week (yesterday) after our Tuesday morning pick-up of trash, I noticed that one of the two attachment points for the lid of our city trash container had broken. It was not broken before the pick-up. I understand that the wonderful no-touch process is challenging for the operator, who is working in cold, dark winter streets with large and imprecise equipment, trying to complete a large job in a limited amount of time. Things break. I can go to the roll of duct tape to attempt a fix, but I wanted you to be aware of the issue and I'd like to know what you propose as the preferred solution. thanks, Kelly

Case Date:

3/31/2020

Recycling was not picked up today (March 31) even though it was placed curbside yesterday evening. No notice was left. Regular trash was picked up.

Case Date:

11/3/2023

There was a pretty severe car wreck from a car that left Dunn St and ended up in our back yard. A lot of bulky debris remains that won't fit in our trash can. How do you suggest we get it removed? It's close the storm drain.

Case Date:

3/12/2024

Recycling not picked up. No notice on container

Case Date:

6/18/2024

The lid to my gray trash bin has been holding on by one hinge for months. It is now gone for good. Can it be replaced> Bin number 7171668

Case Date:

7/16/2024

The lid for my gray trash bin is gone. Please see UReport 188995. I have left the bin out after trash collection, but it hasn't been replaced.

Case Date:

4/23/2024

When our trash can was emptied, the wheels came off. In fact, I can't even find one of the wheels. How do I go about having the can repaired or receiving a replacement wheel? Thanks!

Case Date:

9/24/2020

Toter found at 113 S Gentry, not a part of Olympus Properties. We requested City pick-up, did not happen for several weeks, tenants used the toter, Republic Services refused to empty it. We removed it, stored it at Olympus Properties. Please come and get it!

Case Date:

3/13/2023

Trash placed in recycle bin

Case Date:

1/13/2021

Last week my trash was picked but not recycling. This week recycling was picked up but not trash. Could you please have someone swing by and get the trash? Thank you!