Water Utility Billing Problems
4167 W Middle CT
- Case Date:
- 2/24/2017
I AM TRYING TO PAY MY WATER BILL, AS IT IS DUE TODAY, AND I CANNOT FIND THE EMAIL WITH MY ACCT# ON IT; I WOULD LIKE TO BE ABLE TO ACCESS MY ACCT# THROUGH YOUR SITE SOMEHOW AND AM NOT ABLE TO DO THAT; HOW DO I PAY MY BILL WITHOUT THAT ACCT#?
Other
501 E Cottage Grove AVE
- Case Date:
- 5/24/2017
Complaint of consistent flooding on sidewalk near the corner of Cottage Grove Ave. and Dunn St. Didn't give exact location, but I have attached the image that was given to us.
https://pbs.twimg.com/media/DATEF9FXkAENs0R.jpg
- Case Date:
- 6/16/2017
one of the restaurants in the alley next to Btown diner has been dumping their fryer oil in the alley. I spoke with Monroe County Health (Sylvia Garrison) about this problem. She is going to contact the restaurants on 6th between Walnut and College. Garrison stated that Street Department pressure washed the alley after her last inspection and that helped a great deal.
Other
619-699 West 9th Street
- Case Date:
- 6/20/2017
Complaint of brush blocking a stop sign at the corner of 9th St. and Fairview St. I've attached the link to the picture that was sent to us.
https://twitter.com/Balancing1976/status/876190097984692229
Water Utility Billing Problems
3160 E Covenanter DR
- Case Date:
- 7/6/2017
Hello,
I live in 3160 E Covenanter Dr. Bloomingon, IN. and account number is 32749-022. I will move this house on Jul. 11. I wonder how to remove my name and stop the service fee. I am waiting your reply. Thank you.
- Case Date:
- 11/13/2017
Lights on all day
417- 509 N. Lincoln
Website & Web Services Feedback
101-149 East 8th Street
- Case Date:
- 2/26/2018
Trying to use the online bill pay service for water, but it repeatedly is erroring out on me. Here is the error (stack trace), better error handling would be great, as this is not human readable in terms of actions to take.. Server Error in '/eSuite.Utilities' Application. Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration>
Indeed there was unscheduled server maintenance done on the water payment server. Please contact utilities customer service if you need additional help. 812 349 3930 during 8am to 5pm. Thank you
Recycling
2138 E Meadowbluff CT
- Case Date:
- 3/22/2018
Good morning,
Our recycling bin wasn't emptied out this morning. It looks 3/4 full still. Would you please send the trucks by our home (2138 E Meadowbluff Ct) to collect the rest of our recycling?
Thank you
Recycling
2138 E Meadowbluff CT
- Case Date:
- 4/5/2018
Dear Sir or Madam,
Our recycling was only partially picked up today. Our container is still half full. Would you workers please be able to swing by and collect the rest of our recycling?
Also, our yard waste was not collected today. We thought today was our scheduled day. I am not sure if the truck is still coming to collect or if we have the days wrong. Please let me know.
Thank you
Recycling
2138 E Meadowbluff CT
- Case Date:
- 4/5/2018
Dear Sir or Madam,
Our recycling was only partially picked up today. Our container is still half full. Would you workers please be able to swing by and collect the rest of our recycling?
Also, our yard waste was not collected today. We thought today was our scheduled day. I am not sure if the truck is still coming to collect or if we have the days wrong. Please let me know.
Thank you