Case Date:

7/15/2024

My house shares a tree line with Southeast Park on Montclair Ave. During two storms this summer, trees on the park side have split and left large branches on the park side. These trees break due to the number of times they have been cut back by the utility companies (close to power lines that also border my property and the park) on my side of the tree line. Because of the location of the power lines and where the dead tree branches current lay, I do not know who's responsibility it is to clean up these dead limbs. I would like to request that the city take care of it, as we have had no control over the care of these trees and how they have been topped on only one side over and over again throughout the years. Thank you for your consideration and attention to this.

Case Date:

9/28/2022

Sewage water backing up into my basement. I have checked all of my own plumbing (bathroom in basement; water heater; washer) and everything seems to be in good shape. I have identified water coming (in reverse) out of the drain that services my AC/Furnace. That sewer water then makes its way to my basement floor drain and exits. I have obseved that at heavier usage times (when 2 of us are in the shower and the washer is on) the drain is unable to keep up and thus water ends up on the floor of my basement. This has been happening for about 4-5 days now.

Case Date:

10/18/2022

We had Weddle Plumbing out today to rod-out our main sewer line (due to slowness). He didn't find the usual root issue they normally do on our line, and when he checked the city sewer access, we found the main sewer water level unusually high (and at times stagnant). See image attached. It seems like the city's main line may also need rodding. I hope this can be serviced soon, before it affects (back up into) our line (again?).

Case Date:

11/26/2022

At least two sanitary sewer cleanouts in the ROW with sewage leaking out. One is in the middle of the sidewalk at the Northeast corner of S High Street and E Arden. The other cleanout is about 50 feet North of the cleanout in the sidewalk.