Case Date:

12/21/2024

My trash/recycle was not picked up this past Monday since a car parked too close to the containers. Sanitation person said she would arrange a pickup om Friday. NO ONE PICKED UPI MY TRASH. I contacted them again and the switchboard person said she would email them to call me. NO ONE CALLED ME BACK. I contacted the Mayors office and the recording said to leave a my phone # to receive a call back. NO ONE CALLED ME BACK. I understand there are phone problems but it should not mean that the residents of this city should be neglected. Regardless of the phones, my trash should have been picked up on Friday. I would like to speak to someone in charge, not some underling that will blow me off. My number is 812-327-2949

Case Date:

11/13/2024

trash can on sidewalk on ballentine near hunter

Case Date:

10/28/2024

To Whom It May Concern: I'm writing regarding recycling collection. On a few occasions during the past few months, including today, we have not had recycling picked up. I suspect that it's because our cans have been moved together since we put them out. My wife and I are well aware of the regulations that the recycling and trash cans must be separated on the street. On Sunday evenings, we put the cans out separated by at least six feet, as was the case last night. I came home from work today to find that the recycling was not picked up. Our trash can was moved adjacent to it. I'm not sure if it's because the trash pick up has set our can back too close, if it gets moved when the can falls over into the street when placed back, or if people are moving our cans because they want to park on the block, but this is a problem. I find this regulation of can separation extremely frustrating when we comply with the rules when we put our cans out only to have our recycling not picked up. Please reconsider how this system works. We simply don't have the luxury of time to sit and watch our cans until both have been picked up. We now have a bin full of recycling that will sit for another week with more accumulation occurring and nowhere to put it. We comply with the rules and should not be stuck in these situations simply because the system is too inflexible to handle adjacent bins that get moved after we put them out. Sincerely, Brian Kelly

Case Date:

10/20/2024

Our recycling bin went missing, and was possibly stolen or hit by a car and removed. I apologize if this isn’t the right place for this report, I couldn’t find where to call the sanitation department. Can you please let me know how to get a replacement?

Case Date:

10/9/2024

Trash can blocking sidewalk on Ballantine, north of Hunter.

Case Date:

9/18/2024

I moved into 340 S Grant St on August 20th and we have only had recycling come once which was 3 weeks ago. I have also noticed that the other residents on grant street have not had their recycle bins emptied for three weeks as well. I have looked at the scheduled days that recycling is supposed to come during the week and we have put out our bin on those respective days, but our recycling has yet to be completed.

Case Date:

8/8/2024

Uncollected trash has been sitting on sidewalk for weeks

Case Date:

7/1/2024

We have a broken patio umbrella. Can you pick that up with the trash next Monday? July 8th?

Case Date:

6/30/2024

My trash cart needs to be replaced, the lid has broken off and is missing and now one of the wheels has broken as well.

Case Date:

6/8/2024

Trash cans At both properties on either side of the alley have been blocking the sidewalk for the last six days. Also, when trying to submit this with an included photo, it locks up and won’t submit the request.