Case Date:

10/5/2023

Furniture and glass were thrown from an apt at the Stageyard last night. There is large debris and broken glass all over the alley behind their building.

Case Date:

9/26/2023

Our recycling did not get picked up along with at least one other can on Jackson Street. Also this is the can that did get picked up blocking the alley next to my house where I park. I have observed trash pick up on Jackson Street for about 40 years. The cans were always put back where they were left for 39 years. But this year the cans are left in the street, blocking alleys and thrown down where they land. This in not considerate and it not how the trash has been handled in the past. It is not acceptable service. I have complained to Adam Wason to no avail. I really do not think this is too much to ask. The other end of the alley was also blocked by a trash can sitting right in the middle and people park on the alleys and use them for transportation. At least we can drive around the cans that are left in Jackson Street but the morning after trash day, it looks like a tornado has gone through and scattered cans everywhere. Is this what we should expect and accept from our city services these days? I hate to complain and I was waiting for this to get better but it has not improved at all.... Chris Sturbaum

Case Date:

1/20/2022

Pardon my candor, but Bloomington utilities is a joke. They are obviously very understaffed. The phone recording has been the same since before Christmas. They are constantly missing recycling pickups. This office needs a major overhaul. We pay more than enough taxes to cover this basic utilities service.

Case Date:

10/18/2022

My weekly trash was not picked up Monday as scheduled. The receptacle remains on the street. Please advise.

Case Date:

8/11/2022

I ordered new service last week. We do not have garbage or recycling bins yet and need them asap! Pls drop them off today! Thank you!

Case Date:

3/17/2022

the wheel is off of my trashcan

Case Date:

6/25/2020

Our trash can was not emptied today. This issue has happened more than once. Could you please tell me why? We have done everything that we're supposed to do--the trash can is on the subside and more than six feet away from the mailbox. You pick up trash from my neighbors because I can see the other trash cans are sideways or show other signs of being moved. Why leave us out? I am not happy to come home and have to deal with the trash (yet again) that has become very stinky for sitting there under the sun and will become even more so if I wait for another week. My cell phone is 3145188305. Thanks a lot!

Case Date:

6/26/2020

I reported that our trash was not picked up on Thursday as it should have been. I received a message from Rhea Carter at noon, saying "We picked up today." I just checked my waste cart. The cart has not been moved and the trash bag is still in it.

Case Date:

12/9/2021

After trash pickup today the dumpster had a large glob of what looked like black grease on it. The dumpster needs to be replaced.

Case Date:

7/11/2022

Yard waste miss for collection on 6/7