Case Date:

11/1/2022

Our recycling has not been picked up in 2 weeks. There is no notices as to why and there is nothing in the bin that should not be recycled.

Case Date:

7/17/2018

My recycling didn't get picked up today. It was on the curb last night.

Case Date:

9/7/2023

A mattress and some other stuff are blocking half the sidewalk

Case Date:

2/6/2020

I was visiting Crumble Bakery in downtown Bloomington and was informed that they do not recycle because the City of Bloomington does not collect recycling from restaurants and other food service places in the city. In a community that cares so much about our people, I want to see our community expand to care about our peoples health and the area that our people live in. One of these ways to take care of our people and the place we live is to recycle materials. Recycling materials are not difficult to separate with simple training or charts to follow directions.

Case Date:

1/31/2024

Hi. I appreciate the curb-side pick up of trash and recycling. This week (yesterday) after our Tuesday morning pick-up of trash, I noticed that one of the two attachment points for the lid of our city trash container had broken. It was not broken before the pick-up. I understand that the wonderful no-touch process is challenging for the operator, who is working in cold, dark winter streets with large and imprecise equipment, trying to complete a large job in a limited amount of time. Things break. I can go to the roll of duct tape to attempt a fix, but I wanted you to be aware of the issue and I'd like to know what you propose as the preferred solution. thanks, Kelly

Case Date:

5/30/2018

My address is 416.5 North Lincoln Street and because the house is in the middle of the block I have been taking my trash cans to the 9th street driveway for the past year for pickup. My regular pickup day is Monday but because of the holiday it should have happened yesterday and it did not. My cans are still out on the street because I have been wondering if there is a delay due to the holiday. I do not want to be charged extra for a pickup specifically related to my house but I don't want this trash sitting in the sun for the next week and I don't understand why it was not collected yesterday.

Case Date:

3/31/2020

Recycling was not picked up today (March 31) even though it was placed curbside yesterday evening. No notice was left. Regular trash was picked up.

Case Date:

11/3/2023

There was a pretty severe car wreck from a car that left Dunn St and ended up in our back yard. A lot of bulky debris remains that won't fit in our trash can. How do you suggest we get it removed? It's close the storm drain.

Case Date:

12/29/2023

I have sent another email after I had made my point across and it still is an ongoing problem. They are not taking accountability. It’s unprofessional.

Case Date:

3/7/2024

I don’t understand why the recycling crew chose to determine if the bin is full enough for them to empty, when I have been told they that should be emptying it regardless of how full it is. This is very disappointing.