Case Date:

9/26/2023

Our recycling did not get picked up along with at least one other can on Jackson Street. Also this is the can that did get picked up blocking the alley next to my house where I park. I have observed trash pick up on Jackson Street for about 40 years. The cans were always put back where they were left for 39 years. But this year the cans are left in the street, blocking alleys and thrown down where they land. This in not considerate and it not how the trash has been handled in the past. It is not acceptable service. I have complained to Adam Wason to no avail. I really do not think this is too much to ask. The other end of the alley was also blocked by a trash can sitting right in the middle and people park on the alleys and use them for transportation. At least we can drive around the cans that are left in Jackson Street but the morning after trash day, it looks like a tornado has gone through and scattered cans everywhere. Is this what we should expect and accept from our city services these days? I hate to complain and I was waiting for this to get better but it has not improved at all.... Chris Sturbaum

Case Date:

1/20/2022

Pardon my candor, but Bloomington utilities is a joke. They are obviously very understaffed. The phone recording has been the same since before Christmas. They are constantly missing recycling pickups. This office needs a major overhaul. We pay more than enough taxes to cover this basic utilities service.

Case Date:

10/18/2022

My weekly trash was not picked up Monday as scheduled. The receptacle remains on the street. Please advise.

Case Date:

6/21/2023

My trash and recycle was not picked up.

Case Date:

8/11/2022

I ordered new service last week. We do not have garbage or recycling bins yet and need them asap! Pls drop them off today! Thank you!

Case Date:

8/21/2018

Last week on 8/14 after trash was collected my retaining wall had been knocked down. I'm attaching a photo.

Case Date:

11/17/2020

I just wanted to send a thank you to the recycling people who take care of our neighborhood. Today I watched them walk up the driveway to get my bin that I'd forgotten to put near the road. Please let them know I really appreciate them!

Case Date:

11/8/2022

My trash was not picked up this morning. My bin was knocked over and broken and I noticed the rest of the neighborhood has been picked up. I did not get a notice sticker that it wasn't picked up.

Case Date:

7/6/2017

Recycling at 3519 S. Tudor Ln not picked up and no notice left. Recycling of neighbors on either side and across street from us was collected.

Case Date:

8/18/2022

Trash was not picked up