Case Date:

3/14/2022

The city's garbage and recycling trucks are tearing up the circular median between 500 and 501 South Arbutus because they are too large to turn around in the cul-de-sac. I have reported this issue several times. I can arrange with the other residents of our street to put all of our garbage and recycling bins on either the east or west side of the street (whichever is preferred by the truck drivers) to make this easier so that they can back in or back out of the street rather than trying to turn around. Please let me know if you would like for us to do this.

Case Date:

10/4/2021

The trash or recycling truck drove through the median area in the middle of the cul de sac in between 500 and 501 South Arbutus Drive. This left deep tire ruts in the grass. City trash and recycling truck drivers normally back down our street since the trucks are too large to navigate the turn-around. The driver today may have been unfamiliar with this practice.

Case Date:

3/23/2022

We need 35 gl trash/waste container replaced. The container lid is totally busted and unusable. Thank you.

Case Date:

7/16/2024

Tree trimmings from storm on walker and Howe street

Case Date:

11/9/2020

Our recycling has not ben picked up in the last two weeks even when we had barely anything in there. There has never been anything sticking out.

Case Date:

8/15/2023

Alley way is blocked with miscellaneous items. Beware of needles.

Case Date:

10/12/2017

There is a new garbage can and new recycling can that were delivered WEEKS ago that are sitting on the handicap sidewalk ramp. The garbage cans don't belong to the house (the garbage cans are on the side of the house---they don't belong to that house). Please can someone remove these cans---they don't belong to anyone and are blocking the sidewalk for kids walking to school.

Case Date:

11/30/2023

No one will tell me how I can get the Recycling bins I ordered thru your site

Case Date:

7/24/2024

Yard waste not picked up. I left a bag by the mailbox yesterday (the pickup day) and it has not been picked up.

Case Date:

7/10/2024

Our recycling can was damaged by the pickup truck causing the can to be cracked and causing the tire to break off. We’d like a replacement can please.