Case Date:

7/24/2024

Wheel off recycling bin after Thursday morning collection

Case Date:

7/31/2024

Our entire street was skipped for recycling pickup. Are they coming back to pick up or?

Case Date:

8/9/2024

Sanitation crew broke wheel on recycling when putting it down. Please replace ASAP.

Case Date:

8/14/2024

Our Recycle container was cracked recently by the pickup truck. Not worried about leaking anything but it may collapse within the next few pickups.

Case Date:

8/20/2024

Our trash cart was not fully emptied at pickup yesterday -- there is still a bag of trash in the cart (it is not jammed or otherwise stuck, it can move easily). This means our cart is already half full at the beginning of the week.

Case Date:

8/26/2024

Hello during recycle pick up today i witnessed the people look at our can, that was completely shut and not overflowing, and take a piece out to make it look like it was and not pick it up. This is unacceptable as they took everyone else’s as well that was overflowing even though ours was not. They have done this in the past as well and I have put in requests for then as well. Thanks

Case Date:

9/2/2024

My recyclables were not picked up today. They were put out the evening of 9/1.

Case Date:

9/6/2024

When my recycling was picked up this Wednesday the lid to my container was broken. See break in picture above. Requesting a new can with functional lid or new lid. Thank you.

Case Date:

6/12/2014

Case Date:

12/30/2016

I have always had positive experiences with all members of the Sanitation Department, but this past year, in particular, I have had extremely positives experiences. Not only have the team members been thorough, timely, and respectful, but everyone has been SO friendly! The team doesn't hold back on the smiles, waves, and well-wishes. I cannot say enough positive about the Sanitation team (yard waste, recycling, trash) that comes through the Winslow Farms/Sweetbriar neighborhood. Thank you so very much and please pass along my appreciation!