Case Date:

2/19/2024

I regret having to reach out to you regarding this bus #1372.  I boarded this bus on the East route of Route 3 this morning at approximately 7:22 AM on February 19, 2024.  I was informed by Mike Clark of Bloomington Transportation who is the operating manager, that the heater was working on that previous checked bus. Yet the heater is either not on, broken or the driver does not knbow how or desire to turn on the heater for the passenger. Furhter more, she informed me that the door heater was on, but that they do not work on some of the buses, as was the case on this bus this morning. There is no need to make passengers suffer like this.  The bus was NOT cold because of opening & closing the doors as MIke Clark previously suggested when I wrote to him regarding this bus.  The heat was simply not coming out of the overhead vents, there was only cold at the vents & the poles for holding onto were cold as well, indicating it had not been on for some time.  The dispatch operator's boss informed me begrudgingly that the bus was in fact bus #1372.  Since the dispatch operator could not be bothered to assist the driver in operating the heater that was alleged to be operating properly according to Mike Clark, I am forced to issue this complaint to the you the City of Bloomington government for heat on the buses in the Winter to be turned on & operating properly for the buses that do not have a heating system functioning or for the bus drivers who feel that we do not need the heat in the Winter. Sincerely, Timothy MacKLenzie

Case Date:

6/5/2024

This light has been out for several weeks and makes it unsafe to walk in this area when it is dark outside. Light is located near the bus lane closest to the Transit Center.

Case Date:

8/3/2020

Bloomington bus driver around 7:15 pm near 3rd and Smith wasn't wearing a mask, was around down on his neck. Didn't look like anyone was within 6 feet of him, but shouldn't he always have one on in a confined bus? Can't remember tag. Think ended in 22. 85722, something like that, but couldn't be certain.

Case Date:

7/16/2021

6 eastside local bus (City) continues to travel at excessive speeds through neighborhood streets. Please forward to Bloomington Transit that multiple households are unhappy with this.

Case Date:

6/1/2022

Can the city bus please go slower down Morningside. Was biking and zipped past way too quickly. Let tell staff. Thank you. It's a neighborhood and bikeway

Case Date:

9/1/2020

We're trying to slow traffic in our neighborhood on e Morningside. Can Bloomington transit set a better example and go a reasonable speed please

Case Date:

7/9/2020

There is a bump on the road which is causing the trailers to hit it and making a really loud sound

Case Date:

4/28/2021

THIS IS THE 4TH TIME BUS 6 1198 HAS THREATEND MY FAMILY FOR MY CAR BEING 6 INCHES IN THE ROADWAY. IF HE THREATENS TOO CALL THE COPS ON MY FAMILY AGIAN WE ARE GOING TOO GO FURTHER INTO THIS WITH CHARGES, I AM OVER THE WAY HE TREATS RESIDENTS AT THE KNIGHTRIDGE APARTMENTS. THERE ISNT ENOUGH PARKING IN THESE BULDINGS ANYWAY! THANK YOU AND HAVE A GREAT DAY GOD BLESS YALL

Case Date:

9/26/2021

Bus stop shelter has one broken window, makes air go through which makes the shelter uncomfortable.

Case Date:

9/27/2021

On September 27th, 2021 around 8:56 pm Bloomington transit bus 2 west was driving down graham street in-between Rockport and Rodgers by the Broadview learning center park near the west intersection at the rear of the building and park area. The bus side swiped the front and side of the passenger side of my vehicle that was parked out side of the house with the passenger side of the bus near the middle/rear half of the bus while going down graham street I attempted to wave down the bus but it continued going. I made a report with bloomington transit and also called bloomington police department to make a report I was informed the transit dispatch officer I had reported to made was making the report when I called in. My side mirror was pushed inward and also some scratches and chips in my front bumper area and turn signal where the point of contact took place.