closed #186896
Website & Web Services Feedback
- Case Date:
- 1/25/2024
Alex Crowley is not responding to reports
Alex Crowley is not responding to reports
I've tried to report an issue twice and don't think the web form is working correctly. This is from Safari on macOS.
the uReport website is not submitting my reports. After I hit the submit button, the webpage moves onto step 4 and says "processing your service request" and this step never completes. I don't get an email saying my report was submitting, and my reports don't show up in the online record of submitted reports.
uReport won't submit any ticket I submit that has a photo attached. It stays on Step 4 indefinitely, saying that it is submitting my ticket but never fully submitting it. When I remove the attached photo and resubmit, the uReport immediately submits and I get an email confirming the ticket was submitted.
I'm having issues with the UReport website wherein my attempts to submit forms for excessive growth have been unsuccessful. I have been able to reach step 3, but then get hit with a message that says something along the lines of "form processing" or "form submitting." A look at recently submitted reports finds no record of my attempts to submit. It's possible the issue is with my laptop/internet but I'm more inclined to blame the UReport website for these issues.
Broken pedestrian traffic light. (I tried submitting with a photo, but it never went through.)
Your u report not working
Reports hang up/ don’t submit if you include a photo. They used to be an option to select the photo size, but that is no longer available. Might have something to do with photo size…
I subscribed in error to your city sorry I live in Bloomingdale nj could you please unsubscribe me thank you.
When I try to click on a permit I previously applied for in the Civic access portal, I receive an error message. This prevents me from checking on the status of the permit. I also received this error message two weeks ago when I tried to check on another permit.