Case Date:

6/18/2024

I submitted a uReport on 6/16 asking that our trash be picked up with this week (week of 6/17) since our house was skipped last week (the week of 6/10). uReport #188966. I received an email at 6:51am on 6/17 requesting I put my trash out and that a truck was being sent. I did put my trash out, but it was not picked up. I assume I didn't get it out fast enough. This issue was listed as "resolved" and was closed by the City. The issue was not resolved and shouldn't have been closed. Again, I am asking someone to confirm that our house will not be skipped again this week. Trash pick up is Wednesdays for this neighborhood. Can someone confirm that our house won't be skipped again? Thank you.