Case Date:

12/5/2022

the road wrapping around my house (when bryan street meets Watson) is so worn down that when it rains, the water doesn't run off to the two sewer holes across the road, but directly back into my yard. It's been eating away at my yard. Also cars have now assumed the road is wider and cutting harder, also making my yard smaller. A neighbor said this is the place to request maybe a curb and the road repaved so water flows where it's supposed to. Thanks in advance for any help or advice.

Case Date:

7/1/2025

Road deteriorating in this area of Rockport Rd/Guy Ave, there are several large potholes getting bigger by each rainy day. Long term, this area has really bad drainage, with many of the storm drains above the level of the road so water runs right around them and collects further south in a dangerously large puddle, in the vicinity of 2225 S Rockport road.

Case Date:

7/6/2024

There are two very large and deep muddy puddles in the large dog park area at Switchyard. One is located by the large tree in the center of the park, and the other is located by the sitting area under the green awning. My dog recently got into the muddy water, ate and drank it, and became severely sick for several days. After speaking with several dog owners at the park, this has happened with their dogs too, so it is definitely a health hazard. It is very difficult to keep the dogs away from these areas. This does not seem to be a problem just after rainfall, but most of the time. I ask that they be filled with gravel or fenced off to allow for regrowth and to keep dogs away in the meantime. Thank you!

Case Date:

9/15/2024

At switchyard dog park in the large dog area, there is a huge pool of muddy water. It looks like when they fixed the puddle the other month, it just moved the problem to a different spot and is now even worse. Where the pipe drains out, it has created a large pool of muddy water that dogs lay in, eat, and drink. This is a health hazard for the dogs, and they seem to be drawn to the mud because of the heat. I ask that this hole be filled, and that the pipe extends to a location that does not flood the dog park to avoid this issue from continuing to happen.

Case Date:

2/3/2024

We had to move due to our rental, not having heat or running water. The hot water heater went out, as well as the heater. Landlord refused to fix. The landlord was notified, and the response was for us to fix it.

Case Date:

1/14/2018

abandon residence entered by homeless, no electricity, water, heat graffiti on exterior of building. unable to find current owner via Monroe county GIS to request clean up and to secure building doors and windows broken into i am sure that soon it will become a health issue it already is a eye sore to to the area, now that it has been tagged by graffiti it is a open invitation to vandals to spread throughout the area i would like to request that the owners be required to clean up the area

Case Date:

10/14/2021

Home owner has excessive growth in back yard. Home owner also has two untreated, unfiltered, and un-serviced pits in the back yard that fill with rain water and are left standing. Referred to as "ponds". This has caused an increase in critters and bugs in the area. I would like this request to remain anonymous please...

Case Date:

10/1/2018

Water runoff is still an issue. I have reported this before and it is causing damage to my yard and basement. This area really needs a sidewalk or curb with storm drains.

Case Date:

2/21/2023

There are no sewer drains for rain water. It all pools around my yard every time it rains. The road is worn down from trucks so the water just stays there for days eating away at my yard. I even see there's a line item on my water bill where I pay for run off water...why am I paying for it to just flood my yard? I've written about this once before because I also think a curb around my property would also help the problem.

Case Date:

6/26/2025

Large drain off positioned in front yard of resident blocked by big pieces of cardboard that resident uses. Water pools in different areas or collects in above ground fish tank in side yard. Is this OK with the city to block drainage if the city installs it on private property?