Case Date:

3/13/2022

weeks of standing water. Zero Maintenance for five years. ALL of Drainage gully including 112 s morningside

Case Date:

3/31/2022

Flooding/Standing water accumulates between the street and our fence. Looks like this may be part of the easement. This photo was taken in January, but it is a continuous issue whenever it rains. Can you please contact me to discuss this? Thank you!

Case Date:

4/24/2022

On Friday April 15th, 2022 around 7:35am I was driving through the intersection of W Second Street and S Adams Street in which there was a city water access hole without the lid resulting in a popped/flat tire on my front passenger side. I was wondering if the city could reimburse me for my auto repair bill considering the cause of my flat was a city water access hole where no lid was present.

Case Date:

6/4/2024

The meter associated with Acct# 32673-004 had an underground leak. None of the water entered a drain or went through the pipes after leaking. We are requesting a credit of $11,536.55 for the wastewater portion of the attached bill. Thank you!

Case Date:

6/16/2024

The psi coming to the house is reading way too high--a plumber came out and measured the water pressure at 120 psi, which is way too high. According to the plumber, it has been potentially causing several problems in our house recently, including water heater valves to break on our new water heater, dishwasher leaks that led to us replacing the unit, pipes to leak, various faucet problems and damage to several parts of the house. After dealing with HVAC related to this yesterday, this morning we've discovered a leak in our kitchen plumbing that is now causing additional damage to the cabinetry. The plumber reported that high psi measurements are happening all over our end of town due to the city turning up the water pressure to accommodate new development. The city needs to address this issue, as it's posing a risk to so many of the existing homes in the area.

Case Date:

4/18/2024

Drainage ditch near the street in front of my residence has developed deep holes over the past several decades that I have attempted to fill continuously wash out. Could there possibly be in break in the water main? Thank you for looking into this matter.

Case Date:

11/2/2023

The folks installing the fiber optic have severed what seems to be the main water line on the North side of Etter Drive, at about 6:30 pm, Thursday Nov 2. Water is gushing above the street, and beginning to flood lots.

Case Date:

4/19/2023

Thanks for replacing curb removed to repair water main break. But, will the city fill the space behind the new curb to prevent erosion and standing water? The yard was dug up by the city to work on the water pipe.

Case Date:

6/10/2024

I work for Mackie Properties, and we manage Ridgefield HOA. The driveway at 3916 N Whitewood Way in Ridgefield, which the City repoured last year after repairing a broken main water line, is deteriorating. We initially reported this issue to the City earlier this year, but the City did not take responsibility for redoing the driveway. Since then, we have had contractors assess the situation, and they have determined that improper installation is causing the deterioration. Today, we sent another contractor to reinspect the driveway and provide a quote for sealing it. However, they confirmed that the deterioration has worsened over the past few months and that sealing is not a viable solution. They noted that the concrete was too wet when installed, leading to its current state. We request that the City tear out the existing driveway and properly pour a new one to prevent further deterioration.