Case Date:

2/17/2023

There is no water coming into the Stoneybrooke Community Church of God.

Case Date:

2/16/2023

Hello -- Steve Akers here in the Park Ridge neighborhood. I have some items to bring to your attention regarding the Park Ridge park. Most are pretty obvious in terms of regular park maintenance and other points are from our stewardship observation as park users and close by residents. Please read through these points and be sure they are part of the on-going maintenance as we get closer to Spring, thanks. - Mowing: the contractor you have subbed out the mowing to is mowing whether it needs it or not. This has been the case for the past year. The result is literally no grass. Granted the park is heavily used including a nearby daycare visiting 2-3 times per week. With this what we believe is excessive mowing, the leaves are ground to a power and the grass is till. Granted it's quite shady - but please manage the mowing service and please for a pretty aggressive seeding and fertilizing. The park is now just dirt so users have to clean their shoes after use, etc. - Wood chips - regular maintenance. A good dose of chips are needed after a winter season use. - Powerwashing: the equipment is in decent shape and not too dirty but a good power washing of all equipment would be great before the spring/summer season. - Erosion: this issue is most noticeable in two locations. The hill to the south and the hill area beside the bike/ped path. With improved mowing and seeding, these areas may recover. But they do need some soil and minor leveling. - Canopy: it's still an awesome upgrade but does need power washing/cleaning, or possible replacement. We look forward to the park transitioning from winter to spring. The grill will hopefully be unsecured (the homeless have moved on) and the water fountain will be turned back on. I am happy to meet you or any staff at the site to discuss my items. One additional item: the Park Ambassador program does not include our park. I made an inquiry when the program began and was told the Park Ridge park was not part of the program. Would you reconsider? I know of neighbors who are willing to be named the Park Ambassador. Thanks!

Case Date:

1/10/2023

2 pipes busted in my apartments due to the copper pipes and the cold which resulted to 50 gallons being added to my water bill. First I was wanting to see if we could get some of the taken off cause it wasn’t our fault and set up a payment plan if I do have to pay the increased amount.

Case Date:

9/19/2022

Water has been off for over a week, roomate has been in contact with someone trying to turn it back on for days but we are still without water

Case Date:

2/15/2023

Hi, My water connection was cut off because I lost my card and couldn't make payment. I'm charged some$90 fee for this. I've been and to pay my bill today. I'm already going through depression. I'm an international student at IU.I request the department to please waive this fee. I'll make sure it never happens again.

Case Date:

1/17/2023

There was a leak over winter break in my son's rental house. The water bill was over 800 dollars. We would like to dispute this bill.

Case Date:

9/15/2023

Water is running a reddish brown.

Case Date:

9/17/2023

How can I find out where my water meter is? We don’t see one in our yard and there isn’t anything about it on my portal page. Many thanks!

Case Date:

10/5/2023

Brown water yesterday, murky and yellow today

Case Date:

8/28/2023

Our neighborhood has reported this resident multiple times and the city has done absolutely nothing to correct the issues on this property. This property is a literal junk yard, and when I say literal, I mean this without any exaggeration. It is littered with trash, abandoned vehicles, broken appliances scattering the entire yard. My kids go outside to play and are bombarded with mosquitoes that live in the water-logged abandoned junk all over the property. Can someone from the city please address this since the other departments are not addressing it?