Case Date:

7/18/2024

Hello, I own 1112 S Madison St. The electric supply line to my house runs overground, underneath the limbs of a large oak tree. This is a safety hazard as falling limbs may easily down the line and thus set my house on fire. I've been in communication with Duke energy since February in an attempt to have the supply line put underground. Duke says that ATT first needs to replace the utility pole where my supply line originates. They wouldn't touch the line before the pole is replaced. I have reported the issue to ATT and requested for the pole to be replaced more than two months ago. ATT is not doing anything about it. My contact person, Randy, originally said it would happen within two weeks, and when I called him again a month later he was surprised that it hadn't happened yet. Two weeks later, again nothing has happened. My contact people at Bryan at Duke (812 947 3282) and Randy at ATT (317 966 4152). What can I do when these corporations are unresponsive and not taking steps to replace the pole or put my supply line underground? It is a hazard and needs to be addressed, and I am frustrated by the lack of response or initiative by ATT and DUKE. Thanks, Vera Flocke

Case Date:

7/19/2024

Pile of limbs brought down from the 6/25 storm on the corner of the lawn on Madison and Hillside. They are not in the street but they are obstructing entry to my home and are a fire hazard.

Case Date:

7/19/2024

Multiple unhoused people are beginning to gather behind the residential dumpster and by the mail boxes. They hang out for awhile and then it evolves into them setting up camps and tarps, etc. often results in disturbances in the early morning hours. This is not the first time this has happened. Drug use and evidence of drug use was found. Do not want criminal charges or anything, just for them to not set up In our backyard.

Case Date:

7/22/2024

The alley way is downhill and the surface cover is gravel. Whenever it rains, the gravel gets washed down to S Madison Street, creating hazardous conditions especially for cyclists. The alley way needs to be properly paved. Gravel is not a solution.

Case Date:

7/22/2024

The alley way is downhill and the surface cover is gravel. Whenever it rains, the gravel gets washed down to S Madison Street, creating hazardous conditions especially for cyclists. The alley way needs to be properly paved. Gravel is not a solution.

Case Date:

7/23/2024

The alley way is downhill and the surface cover is gravel. Whenever it rains, the gravel gets washed down to S Madison Street, creating hazardous conditions especially for cyclists. The alley way needs to be properly paved. Gravel is not a solution.

Case Date:

10/31/2023

It seems like every other week I'm calling about my waste not being picked up! I pay for this service, let me make sure you read it right, I pay to have my waste picked up. I have called this office four times in the past year for this same problem. MY TRASH IS STILL IN THE CAN AND ITS 3:30 PM

Case Date:

7/27/2024

The sidewalk has big areas of lifting due to the tree the city planted. I'd like to be able to keep the tree and maybe the sidewalk can be "shaved" to make it smoother for walking.

Case Date:

7/19/2024

Multiple unhoused people are beginning to gather behind the residential dumpster and by the mail boxes. They hang out for awhile and then it evolves into them setting up camps and tarps, etc. often results in disturbances in the early morning hours. This is not the first time this has happened. Drug use and evidence of drug use was found. Do not want criminal charges or anything, just for them to not set up In our backyard.

Case Date:

8/5/2024

Vehicle continually parked on city gras