Case Date:

1/31/2023

Sewer water is coming up through my basement floor drain due likely to a blockage somewhere in the sewer pipe line.

Case Date:

9/26/2023

Our recycling did not get picked up along with at least one other can on Jackson Street. Also this is the can that did get picked up blocking the alley next to my house where I park. I have observed trash pick up on Jackson Street for about 40 years. The cans were always put back where they were left for 39 years. But this year the cans are left in the street, blocking alleys and thrown down where they land. This in not considerate and it not how the trash has been handled in the past. It is not acceptable service. I have complained to Adam Wason to no avail. I really do not think this is too much to ask. The other end of the alley was also blocked by a trash can sitting right in the middle and people park on the alleys and use them for transportation. At least we can drive around the cans that are left in Jackson Street but the morning after trash day, it looks like a tornado has gone through and scattered cans everywhere. Is this what we should expect and accept from our city services these days? I hate to complain and I was waiting for this to get better but it has not improved at all.... Chris Sturbaum

Case Date:

9/20/2020

A truck apparently lost two loads of branches on Rogers Street. Motorists had to drive around them as they were blocking the road. Someone then placed them in our yard. We have no way of dealing with this.

Case Date:

9/14/2023

Abandoned vehicle for more than 2 weeks. Gray truck parked on the street. Doesn't belong to the neighbors. Has been here long enough to have spider webs on it now.

Case Date:

3/12/2020

No water in any faucet, bath, or washing machine at 338 S. Madison St.

Case Date:

4/4/2022

There is a green Ford Explorer that parks on or beyond the yellow line on the curb at Smith and Euclid. This often blocks safe access through that intersection. They are currently parked there. There are numerous children in the neighborhood that use that use Smith Ave as pedestrians, and it’s difficult for cars traveling south on Euclid to see them.

Case Date:

12/1/2017

Holes in northbound lane need patched

Case Date:

7/31/2023

The curb is broken

Case Date:

6/14/2022

The vegetation along Smith Ave from Euclid to Walker is out of control AGAIN. It overgrows into both sides of Smith so cars get scratched. If you want to turn onto Smith from Buckner you CANNOT see East on Smith to know if a car is coming West on Smith. Going East and West on Smith, the same problem occurs both directions on Davisson. This is a chronic problem every year. I believe Smith is platted as 16 feet wide, but there is definitely not that much clearance. I also believe there is city law that says vegetation should be cut back 3 feet from the street edges. If owners would cut their vegetation back one foot from the paved edge of Smith it would be a lot better. I'd appreciate contact from you after you look into this. Thank You!! (Sorry I don't have a photo I can upload right now. If you want one, let me know.)

Case Date:

12/21/2022

The grate cover of a drain in a parking lot here had fallen into the drain. The drain is located inside an HOA called Madison Park. We got the cover out and reinstalled it, but it is bent and needs to be replaced. Would this be a City responsibility or the responsibility of the HOA? Thank you for your help!