Case Date:

9/28/2022

Sewage water backing up into my basement. I have checked all of my own plumbing (bathroom in basement; water heater; washer) and everything seems to be in good shape. I have identified water coming (in reverse) out of the drain that services my AC/Furnace. That sewer water then makes its way to my basement floor drain and exits. I have obseved that at heavier usage times (when 2 of us are in the shower and the washer is on) the drain is unable to keep up and thus water ends up on the floor of my basement. This has been happening for about 4-5 days now.

Case Date:

10/18/2022

We had Weddle Plumbing out today to rod-out our main sewer line (due to slowness). He didn't find the usual root issue they normally do on our line, and when he checked the city sewer access, we found the main sewer water level unusually high (and at times stagnant). See image attached. It seems like the city's main line may also need rodding. I hope this can be serviced soon, before it affects (back up into) our line (again?).

Case Date:

11/26/2022

At least two sanitary sewer cleanouts in the ROW with sewage leaking out. One is in the middle of the sidewalk at the Northeast corner of S High Street and E Arden. The other cleanout is about 50 feet North of the cleanout in the sidewalk.

Case Date:

8/27/2023

Since the storm Friday night, our toilets and sink are gurgling and not flushing well. We have a manhole in front of our house and another one next door at the corner of Rock Creek and Montclair. It seems like we have a clog from that storm. The neighbors across the street are having the same issue. Thank you.

Case Date:

6/29/2022

A street light is out and requires replacing. It has several branches from an evergreen tree obstructing the pole and lamp as well.

Case Date:

11/12/2017

When our recycling was picked up on Thursday, apparently half the material in the can was stuck and did not fall into the truck, maybe because a flattened cardboard box was a little bit wedged against the sides of the bin. So when we got home after the pickup, we found the bin still half-full. Maybe it is possible for the sanitation workers to double-check to make sure bins are properly emptied before returning them to the curb.

Case Date:

3/22/2018

Good morning, Our recycling bin wasn't emptied out this morning. It looks 3/4 full still. Would you please send the trucks by our home (2138 E Meadowbluff Ct) to collect the rest of our recycling? Thank you

Case Date:

4/5/2018

Dear Sir or Madam, Our recycling was only partially picked up today. Our container is still half full. Would you workers please be able to swing by and collect the rest of our recycling? Also, our yard waste was not collected today. We thought today was our scheduled day. I am not sure if the truck is still coming to collect or if we have the days wrong. Please let me know. Thank you

Case Date:

4/5/2018

Dear Sir or Madam, Our recycling was only partially picked up today. Our container is still half full. Would you workers please be able to swing by and collect the rest of our recycling? Also, our yard waste was not collected today. We thought today was our scheduled day. I am not sure if the truck is still coming to collect or if we have the days wrong. Please let me know. Thank you

Case Date:

4/5/2018

Dear Sir or Madam, Our recycling was only partially picked up today. Our container is still half full. Would you workers please be able to swing by and collect the rest of our recycling? Also, our yard waste was not collected today. We thought today was our scheduled day. I am not sure if the truck is still coming to collect or if we have the days wrong. Please let me know. Thank you