Case Date:

12/11/2025

The cover of my recycle bin was broken by the garbage truck on Tuesday (Dec, 09), as attached picture shows. Please help to fix it.

Case Date:

12/9/2025

Recycling from our home and surrounding properties were not collected on mon. I do not believe the issue is improperly sorted recyclables from multiple properties.

Case Date:

12/10/2025

Recycling not picked up Wed morning. Container knocked over, but recycling still in container. As of now, it is still out on the curb. Thank you.

Case Date:

12/16/2025

Our trash and recycling were not picked up on 12-16-25

Case Date:

12/9/2025

Hi, my recycling (and my neighbor's) was not picked up yesterday. There is no waste in the bin. There was nothing in the bin that's not on the list. There are flattened boxes but they are not pizza boxes. What does "not properly sorted"? I truly believe the contents do not weigh more than 40 lobs. The can lid closes, so the can is not overly filled. Please help, thank you.

Case Date:

12/23/2025

Significant damage to recycling bin when we checked on it this morning after pick up. The wheel and pin have come completely detached from the base, making it so we won't be able to pull it with the wheels. One wheel was found down by our neighbor's driveway. There was no notice left, but I have to select something below to move forward with submission.

Case Date:

12/22/2025

The lid was broken off our recycle can last week during collection. Can we please have a new small can delivered to our house? Thank you, Connie

Case Date:

12/26/2025

You guys keep only taking about half the recycling. Please be sure to dump it all in the truck—3 weeks in a row now.

Case Date:

1/4/2026

My recycling can is missing. We came home from vacation to find that the recycling can we left at the curb is missing. The trash can is still there, but not recycling. We need a replacement can, please. Thank You.

Case Date:

1/3/2026

The lid on our recycling bin is broken