Case Date:

8/19/2022

Our water pressure has dropped considerably this morning to the point where the water is just dribbling out the faucet.

Case Date:

6/22/2021

The storm drain couldn't handle all the water from the bad storm over the weekend, and the runoff created a hole behind the drain. Don't know if there's any damage, but if anything, the grate needs a thorough cleaning. Thank you!

Case Date:

5/7/2018

Utilities removed trees along Graham drive. Drastically increased drainage in our yards in Winslow Farms. A ditch was to be dug in 2017....We were notified 'ran out of time to complete' last year. Needed ASAP. Worked with engineer Phil P.

Case Date:

6/12/2013

Hi, I have noticed that the landscapers have been down on Shields Ridge to fix yards and put down grass seed. I need to have my yard fixed. I sent in a report a few months ago, and grass seed and straw was put down. But there are still areas of gravel and the yard is uneven from trucks being parked there. Thanks

Case Date:

10/29/2023

Dead deer hit by car on side of road

Case Date:

4/11/2023

1. one-way sign on SW corner is obstructed by pole-saw someone turn right off Atwater yesterday. 2. Can walk symbol flash across Atwater (south side) regardless of if someone hits the button? It's same pedestrians as Indiana/3rd intersection, and that one always shows "walk." Feels safer if they had the same behavior! Thanks :)

Case Date:

1/9/2025

First, I want to thank you for keeping up with the snow and ice removal over the last several days! I know the city has been extremely busy clearing the snow and ice, and I cannot overstate how much your efforts are appreciated! I do, however, want to alert you to an issue that I've noticed at several intersections/crosswalks in this area. I noticed this issue at both the intersections of Henderson & Atwater and Henderson & Smith (hence why I've chosen a location between the two). I've attached a picture of the intersection at Henderson & Smith [taken at around 10:20 this morning, facing East] to illustrate. These sidewalks have been cleared in one direction (generally toward campus), but the sidewalks that run East/West have been completely blocked off. The ends of these sidewalks are blocked by piles of snow and ice that are 2 or 3 feet tall - taller than the fire hydrants (see picture). This means that anyone who needs to use the sidewalk has to walk out into the road in order to cross the street, which puts both pedestrians and drivers at risk, especially when the rest of the street is covered in ice. Additionally, this is a HUGE accessibility issue - anyone who has mobility issues and/or uses mobility aids, has a service animal, or is similarly impacted by blocked sidewalks will be greatly impacted. These piles of snow will only get worse with the impending snowfall tomorrow, and these will be even more of an issue. Again, I completely understand how busy the city is, and I imagine you're getting similar complaints every couple of minutes. Clearing one sidewalk, however, should not be at the detriment of another. Thank you for your time and your efforts!

Case Date:

2/21/2025

Very icy sidewalk, have to go very slow or walk around in snow.

Case Date:

6/11/2025

Potential fire hazard caused by plant overgrowth. Severely overgrown grass/plants between the public sidewalk and the Henderson Crossing apartments (the building closest to the intersection of Atwater and Henderson). Several are long enough to drape over the sidewalk. There are outdoor AC/condenser units next to the apartment building, but they're almost completely covered by the grass/weeds. Some of the weeds are taller than the condenser units. General recommendation is to keep 1-3 feet of clearance around these units to prevent objects from blocking the intake for these units. Maybe there's some sort of guard preventing the plants from actually blocking the intake, but I couldn't see any - I only knew the units were there because I could hear them, they're almost completely concealed by overgrowth. (Info current as of early this morning.)

Case Date:

5/30/2024

Water fountain was turned off. Please turn it back on.