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City of Bloomington, Indiana

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open #188758

Water Utility Billing Problems

Case Date:
6/4/2024

The meter associated with Acct# 32673-004 had an underground leak. None of the water entered a drain or went through the pipes after leaking. We are requesting a credit of $11,536.55 for the wastewater portion of the attached bill. Thank you!

open #188846

Sewer Problems (Sanitary Sewers)

1503 E Dunstan DR

Case Date:
6/8/2024

The main sewage line north of my home is backing up (again). This is a recurring issue. The water/sewage level at the access hole has reached the level of the basement, and the basement toilet has started to back up. Please clean out the blockage in the main sewage. I am aware that you had crews there earlier this year to cut back roots, but something is blocking this sewage line now.

open #188847

Other

Case Date:
6/8/2024

We would like our home 512 W Allen St, Bloomington, IN to have a NO TRESPASS on our property. We don't want homeless people on our property.

open #188861

Utilities Construction

Case Date:
6/10/2024

I work for Mackie Properties, and we manage Ridgefield HOA. The driveway at 3916 N Whitewood Way in Ridgefield, which the City repoured last year after repairing a broken main water line, is deteriorating. We initially reported this issue to the City earlier this year, but the City did not take responsibility for redoing the driveway. Since then, we have had contractors assess the situation, and they have determined that improper installation is causing the deterioration. Today, we sent another contractor to reinspect the driveway and provide a quote for sealing it. However, they confirmed that the deterioration has worsened over the past few months and that sealing is not a viable solution. They noted that the concrete was too wet when installed, leading to its current state. We request that the City tear out the existing driveway and properly pour a new one to prevent further deterioration.

open #188890

Parks & Rec Buildings

1020 S Woodlawn AVE

Case Date:
6/11/2024

It’s a beautiful, sunny June day. Several individuals and about 30 campers with 4 counselors are eagerly awaiting the Bryan Park pool to open at 11 am. 11:05 am and the door is still shut, “POOL CLOSED.” Someone calls the pool hotline. Pool is closed till NOON, because it is 63 degrees out. The cooler morning temp did not discourage 35 people at 11 am - and also then had to reschedule their morning plans because of the unexpected delayed opening. Was this delayed closure truly necessary??

open #188935

City Performance

Case Date:
6/13/2024

I hope this message finds you well. I am writing to bring a concerning incident to your attention. As a Clinical Case Manager with Centerstone, one of our clients recently disclosed an encounter with a city employee named Charles. According to the client, Charles, who was working after hours but who was not wearing a police uniform, took the client's bottle of whiskey and traded it for a pack of cigarettes. Unfortunately, this client had to be sent to the Emergency Room later that day due to withdrawal symptoms. Due to HIPAA regulations, I am unable to disclose the client's identity. Despite potential risks to my position, I felt it was important to share this information with you. Thank you for your attention to this matter.

open #188943

Other

114 N Walnut St, Bloomington, IN 47404, USA

Case Date:
6/14/2024

Homeless sleeping on the square and have been for several weeks

open #188944

Fire Hazards

Case Date:
6/14/2024

Live fires nightly with noxious fumes all night every night, at least since the last weekend on May. Squatters camp seems well-established with bicycle parking, wood pile, several tents. Can fire trucks even get back there in a timely fashion? We feel unsafe. There is a difference between homeless, itinerants, and squatters. These appear to be squatters.

open #188964

Water Utility Problems

Case Date:
6/16/2024

The psi coming to the house is reading way too high--a plumber came out and measured the water pressure at 120 psi, which is way too high. According to the plumber, it has been potentially causing several problems in our house recently, including water heater valves to break on our new water heater, dishwasher leaks that led to us replacing the unit, pipes to leak, various faucet problems and damage to several parts of the house. After dealing with HVAC related to this yesterday, this morning we've discovered a leak in our kitchen plumbing that is now causing additional damage to the cabinetry. The plumber reported that high psi measurements are happening all over our end of town due to the city turning up the water pressure to accommodate new development. The city needs to address this issue, as it's posing a risk to so many of the existing homes in the area.

open #188970

Traffic Suggestions

E 7th St & N Indiana Ave, Bloomington, IN 47408, USA

Case Date:
6/16/2024

The stop signs at this intersection are rather confusing because Indiana Avenue is a two-lane one-way street. It can be difficult to determine who has the right of way quickly enough to avoid interrupting the flow of traffic. Also, I have seen drivers ignore the stop signs on Indiana on several occasions. I think this intersection needs a stoplight.