Case Date:

10/26/2021

Shayna Mitchell had my service disrupted and used my identity for service I need assistance getting my service on. Thank you

Case Date:

11/22/2021

I need my service turned on immediately

Case Date:

1/23/2022

My water is off

Case Date:

7/31/2023

Hello, I want my service at 623 W Smith Ave Bloomington In 47403 restored today effective sharp!!!

Case Date:

10/24/2023

Water bill for 10/1 is $128 and charging for use of 5,000 gallons of water. We feel that this is much too high and that we do not use 5,000 gallons. Looking to determine if there’s a possible leak or billing mistake.

Case Date:

11/2/2023

The folks installing the fiber optic have severed what seems to be the main water line on the North side of Etter Drive, at about 6:30 pm, Thursday Nov 2. Water is gushing above the street, and beginning to flood lots.

Case Date:

11/11/2023

This is Nick Ponzo, hes a 21 year old male, who added me. He then proceeded to ask my age, location, and what I look like. After I told him he then proceeded to ask if I liked older men. Too which I did not say, after he said 21. My brother took a picture of his face, and told him he will contact the police. Nick is located in Bloomington Indiana.

Case Date:

11/22/2023

We had a sewer blockage today. The plumber sent a camera through the sewer pipe and discovered that the fiber optic crew had pierced our sewer line, causing the back up.

Case Date:

12/12/2023

Water main break at w 17th st by storage units. Looks like fiber installation caused it. Will they be fined for this?

Case Date:

11/27/2022

Sewage backup after underground utilities work in my yard. Possibly a broken sewer line from the right of way to the sewer main. I first reported this the day of the water main break next door(205 S Hillsdale Rd) to the city workers outside my house. This is now critical. I have called several times. The last time was Friday, Nov. 25th, 2022.