Water Utility Problems
320 W 8th ST
- Case Date:
- 3/27/2020
I'm guessing it's difficult at times, but shouldn't workers be using masks, or at least TRYING to stay apart from one another. I keep seeing them grouped together looking at things. Anything you all can do. Thanks for being out there working though!!
Water Utility Problems
3301 N Kinser Pike
- Case Date:
- 8/13/2024
Our water is off this morning. Not sure how widespread the outage is or when it will be resolved.
Water Utility Problems
411 N Lincoln ST
- Case Date:
- 8/29/2024
Meter cover on north side of driveway has been dislodged, creating a stepping hazard in the dark.
Water Utility Problems
3114 N Norwest Woods Circle
- Case Date:
- 9/15/2024
No water. ?!?
Water Utility Billing Problems
466 E Varsity LN
- Case Date:
- 6/16/2022
This month the utility bill for our household is $133.67. This is almost double what we normally pay and our service consumption almost doubled as well, but we haven't changed anything out of our normal routine.
Water Utility Billing Problems
3501 N Kinser PIKE
- Case Date:
- 8/5/2022
My water will doubled, but I did not increase my usage significantly. Could I have my meter evaluated?
Water Utility Billing Problems
416 E 12th ST
- Case Date:
- 9/6/2022
We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.
Water Utility Billing Problems
221 E Varsity LN
- Case Date:
- 1/10/2023
2 pipes busted in my apartments due to the copper pipes and the cold which resulted to 50 gallons being added to my water bill. First I was wanting to see if we could get some of the taken off cause it wasn’t our fault and set up a payment plan if I do have to pay the increased amount.
Water Utility Billing Problems
211 S Roosevelt ST
- Case Date:
- 1/17/2023
There was a leak over winter break in my son's rental house. The water bill was over 800 dollars. We would like to dispute this bill.
Water Utility Billing Problems
1307 N Maple ST
- Case Date:
- 2/15/2023
Hi, My water connection was cut off because I lost my card and couldn't make payment. I'm charged some$90 fee for this. I've been and to pay my bill today. I'm already going through depression. I'm an international student at IU.I request the department to please waive this fee. I'll make sure it never happens again.