Case Date:

9/7/2022

Street light/ security light is out.

Case Date:

9/6/2022

Sometime last weekend someone threw the cones that are on the High Street sidepath, where the guy wires for the telephone pole extend into the path, over the fence. A couple of them have been retrieved, but others are on private property. The cones need to be set back up. Better yet, the guy wire situation should be taken care of.

Case Date:

9/6/2022

This past weekend my car was towed by Chandler Towing at 4am Sunday morning. I was staying the night at my partner’s apartment at 406 e 11th st. which is leased by Parker management. I was given verbal consent to park my car there while visiting by an employee at their office when I helped her pick up her keys to the apartment on the 1st of August. Given that it was a holiday weekend and I have no other way to get to work I opted to but the bullet and go get my car before trying to file any complaints. I was charged the legal maximum of $160 dollars which I understand and did not choose to raise any questions at the Chandler office. Afterwards I emailed Parker to ask if they would be willing to either reach out to Chandler to get me a refund or reimburse my partner via deducting that cost from her rent balance next month. I was told that an employee would never tell me I can park here and that they cannot do anything. I understand that given the city ordinance put in place a couple years ago as well as state laws require that I am given 24 hours notice prior to being towed for abandoning my vehicle and the only exception is if there is an emergency OR I am preventing a business from performing as intended. The lot in which I parked has not once been close to full this year so far and I was not preventing other tenants from accessing parking spaces. My car was only there for 8 hours before being towed without notice. The affidavit written by the towing company did not provide any testimony as to what circumstances allowed them to tow my car without a notice. I was also told by the towing company that they do not file police reports when towing a car and I cannot find any legal precedent on this matter. If you have an answer as to whether that is legally required I would appreciate clarification on that matter. If there is a formal way for me to file a complaint on this issue please let me know. I would like to proceed as respectfully as possible while not allowing myself to be taken advantage of. Thank you!

Case Date:

9/6/2022

Water/sewage is coming up into our house from the street. This happened a month or two or three ago, right after the city did some work on the main in the street (2 large spots visible in picture). A plumber confirmed both times that there is no backup between the house and the street, and he got the drain snake/declogger to go into the hole (white on the left side of the driveway/this image near the bottom of the driveway) 21 feet (I have a video, separately showing the measurements) or more both times. This time he wasn't able to get the hole unclogged in the street, so it is an urgent situation for us. We are pretty sure the guys who dug in the street to remain a main caused the issue because we never had a problem before then, and the first backup into the house was a couple of weeks after that this summer. We would like the city to come scope it and fix it ASAP please. The plumber suspects that the jackhammering and digging that the big trucks did in the street caused a partial or full collapse, given where the backup seems to be from what he can tell. Please let us know when you might be able to look at it. We have little kids and really need to be able to use water in the house. Thank you!

Case Date:

9/6/2022

Debris has clogged up the ditch along the street.

Case Date:

9/6/2022

The water has been making my stomach have issues. I switched to bottled water and am starting to feel better

Case Date:

9/6/2022

Big Ash on corner of Matlock and Browncliff. School bus stop. Falling branches when it’s windy. City arborist had a similar ash removed a few years ago nearby.

Case Date:

9/6/2022

Large sinkhole forming in roadway on Kinser Pike. Large vehicles are slamming over this and may cause accidents trying to avoid this.

Case Date:

9/6/2022

The Lime scooter I wrote you about days ago is still in the ditch along the edge of our property along South Sheridan. All told, the scooter has been there for about a week, first standing along the side of the road, and then lying in the ditch. Please come take this away.

Case Date:

9/6/2022

I have read that people are complaining of a strange organic smell from the water, but the water at our office smells strongly of chemicals, enough so that it burns my eyes when using the water. It almost smells like bleach when the water is running and it tastes strongly of chemicals.