Case Date:

8/9/2013

Clogged storm drain

Case Date:

8/9/2013

I cannot find the number for identity theft I'm using. My boyfriends phone and all my calls on my phones are rerouted I have no accessible emails

Case Date:

8/11/2013

Bushes blocking the alley adjacent to this property (west side of house)

Case Date:

8/14/2013

904 w 4th st. There are overgrown weeds stretching all the way across the sidewalk making the sidewalk impossible to use.

Case Date:

8/16/2013

Just testing the app

Case Date:

8/18/2013

Low-hanging branches hit car antenna. Already reported on July 8. Nothing seems to have been done.

Case Date:

8/18/2013

Hunter foot path and ditch between Eastside Drive and Hunter. Weeds growing onto path, ditch disappearing because of all the weeds that grow in and next to it. Who is responsible: City or adjacent home owner? This problem was first reported on July 22. Nothing seems to have been done about it, so it is getting worse.

Case Date:

8/19/2013

I am writing this in regards to an elevator issue in which I was apart of at Smallwood Plaza. I am concerned about the safety hazard their elevators pose. On July 26, 2013 3:30 pm I had just come home from work at about 3:00 pm. I parked my car in the B1 garage of Smallwood so I could move my things back and forth easily. I went up to my apartment (the elevator seemed normal at this time), put my phone to charge, rested a bit, and then went back down to my car because I was moving. After packing my car, I went back to the elevator to go back upstairs to my apartment, on the 7th floor. I keyed my card to go up, the elevator started rising, and I heard a peculiar sound. The best way I can describe this sound is that it sounded like chains rubbing against each other. Then, the elevator shook and jolted. Luckily, I didn't get hurt, but I was forced to the other side of the elevator because of the jolt. I immediately pressed the emergency button as well as the alarm button. After waiting for 5 minutes with no response, having no phone because I had left it to charge, I started to panic and hyperventilate. I waited for 30 minutes alone in this elevator. I looked for the emergency phone in the box and was horrified to see that it wasn't there. I had pressed the emergency button for 30 minutes. I had looked up at the security camera thinking, "can't you see me?!" Thirty minutes later, a girl on the other side of the elevator said: "is anyone in there? I replied: "yes can you please open the elevator?!" "I can't it's not opening. I will go get help, ok?" I was thankful that someone had heard me. A couple of minutes later, a maintenance guy showed up. He opened the elevator with his hands, and gave me his hand so I could climb down because the elevator was stuck in between floors. It took a little more than a week to fix the elevator. After my incident, I first talked to someone in the City of Bloomington building and he said to talk to Smallwood first and then report back if nothing was resolved. I talked to the Smallwood office management. Their response to me was "It happens, it's normal." Appalled, I said, "Well, will you let me know what happened?" and she replied "what do you mean" and I said: "well, with the elevator..." and she said: "I can take your name and number and have my manager call you" Whitney, the woman I had this short conversation with, seemed to be completely dry and not concerned about this situation. I never heard from the manager or the office. I find this issue to be a huge safety hazard to the public. Please let me know what will be done about this situation. Thank you, Priscilla Massey

Case Date:

8/20/2013

Vegetation overgrowth hindering sidewalk clear zone - north side of Tapp between Adams and Pinehurst.

Case Date:

8/27/2013

Overgrown bushes blocking alley on west side of this property