Case Date:

1/9/2004

how did you obtain the .gov for your domain name? reply- forwarded email to chief information officer

Case Date:

1/6/2004

why was the trash not picked up this morning? reply- trash was delayed for one day due to cold weather, sorry for the inconvenience reply- that's fine, suggested putting this information on city website reply- forwarded this suggestion onto chief information officer

Case Date:

1/6/2004

commissioner informed me that my email address isn't on the city website reply- updating staff directories is a work in progress, should be completed soon

Case Date:

1/1/2004

wanted info on a place, but didn't know name of facility reply-site is Juvenile Treatment Facility

Case Date:

5/8/2003

HIGH GRASS

Case Date:

5/14/2002

Ms. Foster sent an email through the COB E-Government web site. Her complaint is to keep her current service, she has to upgrade to digital which includes one premium channel at an additional $2.00 a month charge. She had to wait on the Insight representative to arrive, and buy a new VCR because hers is not compatible with digital. She was happy with her current service, and without the premium channel she would not have had to change. However, Insight has been trying to make it up to her.

Case Date:

6/1/2005

requesting a crosswalk at the entrance of sherwood oaks church where rogers road and spicewood lane intersect.

Case Date:

6/1/2005

wanted to know what he should do about an intimidating looking tree that was near to his property.

Case Date:

6/1/2005

looking for information on who is the responsible party in regrads to cleaning out a clogged ditch next to his residence.

Case Date:

6/1/2005

wanting extra police patrols around his neighborhood durning communting times because there is a lot of traffic, that creates a dangerous situation.