Case Date:

1/2/2004

Turkish man wanted to live with an American family to learn english reply-city provides no such program, suggestions offered

Case Date:

1/1/2004

wanted info on a place, but didn't know name of facility reply-site is Juvenile Treatment Facility

Case Date:

6/11/2002

Mr. Nordloh sent a departmental email to the Public Works Department regarding Insight's recent rate increase. Please refer to the attached email.

Case Date:

6/7/2002

Citizen filed complaint concerning the forced installation of digital services and now is paying 20% more for something she never wanted. Citizen stated she was not told about the rate increase when the digital service was installed.

Case Date:

5/14/2002

Ms. Foster sent an email through the COB E-Government web site. Her complaint is to keep her current service, she has to upgrade to digital which includes one premium channel at an additional $2.00 a month charge. She had to wait on the Insight representative to arrive, and buy a new VCR because hers is not compatible with digital. She was happy with her current service, and without the premium channel she would not have had to change. However, Insight has been trying to make it up to her.

Case Date:

6/1/2005

Unburied cable request. See attached email for details

Case Date:

6/1/2005

wanted to know what he should do about an intimidating looking tree that was near to his property.

Case Date:

6/1/2005

looking for information on who is the responsible party in regrads to cleaning out a clogged ditch next to his residence.

Case Date:

6/1/2005

wanting extra police patrols around his neighborhood durning communting times because there is a lot of traffic, that creates a dangerous situation.

Case Date:

3/21/2005

Mr. Dyer wants to know how he can access his Bloomington City e-mail from home.