Subscriber says he inadvertently missed paying his December bill by a few days and was charged a late fee of $3.50 on an $11.26 bill (the bill was low due to a TCI overbilling error the previous month). Understands he missed the due date but thinks it is ridiculous and unfair that he should be charged so high a fee on so small a bill. TCI took care of the billing misunderstanding.
Other
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Citizen says after trash/recycling pickup on Tuesday her cans and bins were scattered all over and, broken glass was left in the street and a non-accepted piece of plastic was thrown in the yard. J.A. explained that often these things happen after the crew leaves, but we would make them aware of it.
missed yard waste pick-up, told hesident it would be tomorrow before we could collect the yard waste
missed recycle pickup, large recycle container missed, clearly marked recycling
rental property's trash has been sitting out for two weeks with stickers
Faxed R.H./Missed pick-up/trash She wants a call back knowing why they did not pick her trash up. Thanks Rosha
faxed RH/ missed pick-up/trash: ( puts out in alley between Jackson & Fairview & 3rd & 4th/ Construction on Jackson didn't know if crews would get his trash, said it had not been picked up yet. Please get. Thanks Rosha
faxed RH/ missed pick-up/recycling Said crews forgot her paper recycling said no notice was left. Please pick up. Thanks Rosha