Customer was out of town due to hip surgery and rec'd. large water bill upon his return. The stool had a leak. Customer would like an adjustment on account since he was gone.
Customer was out of town due to hip surgery and rec'd. large water bill upon his return. The stool had a leak. Customer would like an adjustment on account since he was gone.
Cust is unhappy with having to pay the service charges for her irrigation meter over the winter months while not in use. Also, expressed that increase in irrigation water charges is excessive.
Mr. Yost stated that he requested that water be turned off in October 2001; however, he received and paid bills for next five months. He is requesting that he be refunded the amount of these payments ($59.20).
Mr. Waters has called and visited numerous times. He feels he should be credited $50 because he was on vacation and did not use that amount of water. His meter was tested and no problems were found. Mr. Waters told that he could not be credited that amount. He wants to appeal to Mike Phillips when he returns.
Customer said their water glasses are "foggy" after they are washed in the dishwasher. SG contacted Dillman Lab to have them schedule sampling.
INDIANA GAS COMPANY HIT CITY WATER LINE
Customer has noticed a peculiar taste to their water. Describe it as "metalic". SG asked customer if she would wish to have water tested. Customer said no, but they will call back if no improvement in a week.
LEAK AT WATER METER
LEAK AT WATER METER, HE HAS ALREADY REPLACED HIS LINE FROM HOUSE TO THE METER LAST MONTH.