Case Date:

7/21/1998

WANT DRAINAGE PROBLEM TAKEN CARE OF, RAINS WASHES MUST FROM WYLIE ONTO PROPERTY

Case Date:

7/21/1998

Jackie Sutton talked to Customer Service Dept. on 7/21/98 and complained that her water had tasted like gas for 3 months. She stated that someone from CBU told her not to drink the water and that CBU furnished her with bottled water. She further states that she is out of water and wants CBU to furnish her more. She would like her water tested.

Case Date:

7/21/1998

SEWER BACKUP. CUSTOMER ADVISES THAT DURING THE HEAVY RAIN ON 7/21/98, DRAINS AND TOILETS BACKED UP AND THIS MORNING WHEN TOILETS ARE FLUSHED, THEY BACKUP,

Case Date:

7/22/1998

Missed pick-up/recycling;

Case Date:

7/22/1998

Missed pick-up/recycling

Case Date:

7/22/1998

Missed pick-up/recycling:

Case Date:

7/22/1998

W-A Missed pick-up/recycling:

Case Date:

7/22/1998

SEWER ODOR AT WHITLEY AND GRAYWELL WHEN SHE TAKES WALKS BY THIS AREA

Case Date:

7/22/1998

SEWER BACKUP

Case Date:

7/22/1998

7/22/98 - 10:15am sg received a call from Mr. Marion Jackson requesting that CBU also provide him bottled water (like Mrs Polly on lot #9) since they share a common meter. SG advised Mr Marion we would do that until we get test results back this week even though SG was advised they did not have a taste problem when SG was there last time. Mr Marion advised that they do have a taste in the water.