closed #115097
Water Quality
3814 S LAUREL WAY
- Case Date:
- 1/5/1999
NO WATER
NO WATER
MISSED TRASH PICK-UP: UNTIL JAN 98 RUMPKE PICKED UP TRASH
Wed B/ no notice/per her: Recycling: Is not sure why we did not get her newspapers- were in a brown paper sack.
pile of yard waste, limbs, etc. on left side of house
SEWER ODOR IN HOME.
faxed RH/ missed pick-up/trash: Missed pick up. Please pick up today!
The owner has a refridgerator sitting out front of the house.
Last Wed., Sept 5, he started experiencing difficulty with his internet connection. The modem would drop the connection; he would reset it, and it work for about ten minutes, and then drop the connection again. He contacted Insight using both the 1-800# for @HOME services and a second number he had for Patrick Cannon. The rep who helped him at the 1-800# simply entered the complaint in the system and no action was taken. He only got voice mail for Cannon.
Mr. Sanders is upset with Insight's automated message system. He telephoned Insight about the letter enclosed in his June billing statement. Scott Cooley was unavailable for comment. This complaint was received by Patricia George.