closed #48283
Trash
324 E 1st ST
- Case Date:
- 9/7/2001
no sticker
no sticker
Insight doesn't answer phones. Written communication is not answered. When phone is anwered here is no solution offered to the problem. Caller states that cable was cut by some gardeners. It was then spliced by Insight, but nevered buried. It is unburied on the grass, the sidewalk, & the driveway. It has been there for more than a month.
Missed pick-up/trash
Mr. Gaber would like his cable buried. His cable was accidently cut by his gardner and Insight came out and repair his line. However, his cable has remained unburied for 10 days. He has attempted to call Insight regarding his unburied cable but is always put on hold. He stated the last time he called Insight he was holding for at least 7 minutes before hanging up. He also stated that he didn't appreciate listening to one commercial after another holding for a customer service rep.
KAI ROBERTS CALLED ON 1/17/97 TO COMPLAIN OF AN ODD TASTE TO HER WATER. THE WATER IS ALSO SLIGHTLY DISCOLORED. THE APT. MANAGEMENT PUT IN A NEW REGULATOR ABOUT A WEEK BEFORE 1/17/97. CALL WAS TAKEN BY SHEILA McGLOTHLIN AND FAXED TO DILLMAN LAB FOR A TEST.
faxed ddh/ missed pick-up/trash; 1 black bag of cardboard w/$2 sticker.
Inside the storm grate, bricks are starting to come off from the backside.
*Called into Martin/Dirk/Missed pick-up/recyclling: All Southern Oaks Dr needs recycling picked up.
Missed pick-up/other(xmas tree)
Tenant is "troubled." Sharon is concerned that he is a "slob." He sits cans of opened food out to attract bugs, as a kindness, so that the other residents will be "bug free." He has a long file with the IU Police; has called to complain that someone stole his toilet paper, etc. They would like for us to make an inspection of the apartment's condition.