- Case Date:
- 7/25/2002
A senior citizen called in because he wants to recieve Classic Cable and the Encore Network. He does NOT want to recieve additional channels. However, he was told that in order to recieve Encore, he must purchase a package of channels that he does not want. He would like to know why he cannot have Encore without a package.
Other
3406 S Weeping Willow WAY
- Case Date:
- 7/25/2002
Mr. Whitmer contacted Insight in an effort to add a premium channel to his Classic service. He was told that he must rent a cable box for each TV (at a cost of $3.95/box) in order to view premium channels. His TV is already cable ready and he does have digital service. He would like to know why he must rent the box in order to keep his normal service and add one premium channel.
Recycling
1523 E Dunstan DR
- Case Date:
- 7/25/2002
non-recyclable items
- Case Date:
- 7/25/2002
no sticker
- Case Date:
- 7/25/2002
no sticker
Trash
3824 S Bainbridge DR
- Case Date:
- 7/25/2002
faxed ddh/ please drop off a recycling bin. Other/ recycling: notice left that recycling not sorted - he states that he has not sorted his recycling for 10 yrs but we still picked it up. I explained that it has to be sorted & will send him a brochure. Talked to Chris - we will pick up this one time as is - but nees to sort in future.
Excessive Growth
341 S Davisson ST
- Case Date:
- 7/25/2002
The grass has not been cut in 2 months.
Trash
3724 S Hampshire LN
- Case Date:
- 7/25/2002
no sticker; too heavy
Recycling
3824 S Bainbridge DR
- Case Date:
- 7/25/2002
not sorted
Excessive Growth
214 W 17th ST
- Case Date:
- 7/25/2002
weeds have been growing on woodburn side of pepsi cola for weeks