closed #105740
Trash
2600 S Kendall DR
- Case Date:
- 5/16/2002
no sticker
no sticker
no sticker
brush not tied
no sticker
too heavy
too heavy
brush not tied
too heavy; can too large
no sticker
Customer called Insight to downgrade from Classic to Basic; her bill read "change of service upgrade $13.95"; cust. called Insight to question bill and was told it was to cover the cost of the tech site visit. Cust. feels she is paying more to pay less; she wanted to downgrade for financial reasons, and instead she paid the cost of a full month of service.