Case Date:

7/17/2001

Subscriber called Insight about reception problems with Showtime; she was told that the premium channels would be switched to Digital in the coming months, and because of this changeover Insight would not repair it. Subscriber would like to know why it is necessary that she change to Digital and why the current service cannot be repaired. She would also like to know if the new service will provide better reception and better service or will the quality be the same?

Case Date:

7/17/2001

Missed pick-up/recycling: No notice please pick up CF

Case Date:

7/17/2001

Faxed 7/17/01 8:45am KB/ Missed pick-uprecycling: Recycling not picked up yesterday - no notice.

Case Date:

7/17/2001

CBU construction work at 2nd & Washington/ Missed pick-up/trash: He has been putting his trsh in alleyway behind house because of contruction wrok - was not picked up yesterday - was before didn't know if crews forgot.

Case Date:

7/16/2001

trees from this property hang in the sidewalk and block pedestrian pathway

Case Date:

7/16/2001

Intersection of Hunter & Henderson, Intersection of 1st & Henderson, and all along Henderson. The sidewalks are overgrown with vegetation that "wips" the legs of this citizen and impedes his pedestrian travel.

Case Date:

7/16/2001

Missed pick-up/trash Trash sets on Woodlawn.

Case Date:

7/13/2001

Mr. Craig believes we own a portion of land located at Thompson Park Dr & Country Side Ln. There are mulberry limbs on sidewalk. Trimmed tree with stacked limbs. He says we need to pick them up.

Case Date:

7/13/2001

Lawn is really high and needs mowing. The occupant is disabled and neighbors used to mow it for him but now their are No Trespassing signs up so they can't go on the property.

Case Date:

7/13/2001

On Kenwood between Madsion and Woodburn. Tree limbs hanging down and hitting cars as they drive by. There is also glass in the road.