Case Date:

12/31/1997

Y

Case Date:

12/31/1997

T

Case Date:

12/31/1997

T

Case Date:

12/31/1997

T

Case Date:

12/31/1997

Subscriber says he inadvertently missed paying his December bill by a few days and was charged a late fee of $3.50 on an $11.26 bill (the bill was low due to a TCI overbilling error the previous month). Understands he missed the due date but thinks it is ridiculous and unfair that he should be charged so high a fee on so small a bill. TCI took care of the billing misunderstanding.

Case Date:

12/31/1997

M,Y

Case Date:

12/31/1997

LOW WATER PRESSURE.

Case Date:

1/2/1998

RECYCLING/HIS COMPLAINT WAS TO LET YOU KNOW YOU ARE LEAVING PART OF HIS RECYCLABLES (CAN & NEWSPAPERS) AND THROWING THE BINS IN THE YARD. HE WASN'T REAL UPSET, BUT WANTS THE PROBLEM CORRECTED. THANKS

Case Date:

1/2/1998

RECYCLING/WHITE PAPER

Case Date:

1/2/1998

Male person called fire department regarding conditions at Kilroy's Sports bar. Remodelling is underway and he believes that there are unsafe conditions regarding exposed electrical and remodelling work. Wants us to check it out.