Case Date:

2/23/1998

An anonymous caller asked that we have someone check the entrance to 4000 E. 3rd. She feels that sewage is coming up out of the ground but landlord says it is not his reponsibility. Told caller that we would send someone to check it out and also suggested that she call Health Dept. Advised caller that if it were a leak in one of the main lines of CBU that we would repair it; however, we would not repair a private line. Caller will talk to manager and call T&D Dept. back.

Case Date:

2/23/1998

Mr. Brunetti has problem with Neighborhood Dev. reg: inspections. Lives in NW IND., didn't know about compliance of insp. until this year. Problem: he feels that HAND is forcing him to either take day off, or hire someone to manage properties for him to meet inspections. He said he spoke to Susie J. to make exception (to meet on Sat.'s), her response was 1) wasn't in budget, 2)noone wld probably meet then. He askes, "who is off M-F between hrs of 8a-5p?". (Owns Varsity Villa #428 & 375).

Case Date:

2/24/1998

CONCRETE IN HIS SEWER LATERAL

Case Date:

2/24/1998

Customer has noticed a peculiar taste to their water. Describe it as "metalic". SG asked customer if she would wish to have water tested. Customer said no, but they will call back if no improvement in a week.

Case Date:

2/24/1998

FURNITURE, TRASH, AND BRUSH IS PILED ALL OVER THE YARD.

Case Date:

2/24/1998

Mr. Stidd called and said that the road at 5717 S. Rogers was supposed to have been cleaned up by CBU contractor, but it is extremely dusty and dirty.

Case Date:

2/24/1998

Real estate "directional" sign in the right-of-way.

Case Date:

2/24/1998

MISSED PICK-UP/TRASH

Case Date:

2/24/1998

WATER BACKED UP FROM STOOL WHILE CITY TRUCK CLEANING SEWER LINES EARLIER TODAY.

Case Date:

2/24/1998

When customer changed meters to Aqua Pay, both names on meter received bill for minimum amount. Customer feels this is double billing and should not be allowed.