Case Date:

2/19/1997

MISSED PICK-UP/TRASH

Case Date:

2/12/1997

Water tastes bad.

Case Date:

2/5/1997

MS. STOUT CALLED AND SAID THAT SINCE SHE GOT HOME THIS AFTERNOON HER WATER HAS BEEN VERY YELLOWISH AND "YUCKY" LOOKING. WORK HAS BEEN DONE IN THE ADJOINING HOUSE.

Case Date:

2/5/1997

TASTE/ODOR

Case Date:

2/3/1997

HIGH BILL

Case Date:

12/4/1996

Customer stated that her water does not taste good. Customer was advised there has been a problem with taste in the water caused by lake turnover, but this problem seems to have ended. Customer was asked if she noticed improvement in the water lately. She said "yes." Customer was asked if she would like her water tested. Customer said "no." Customer was advised to call back if taste was not better in a week. Customer said "OK."

Case Date:

11/22/1996

Melissa Dillon called Sheila McGlothlin on 11/22/96 and was referred to John Trotter at Monroe WTP. Ms. Dillon complained that there was a strong chlorine taste and odor at her residence which is in the vicinity of K-Mart East.

Case Date:

11/22/1996

Ms. Weaver called to complain that her water has tasted and smelled muddy and "earthy" for 2-3 weeks. This problem started right after heavy rains.

Case Date:

11/21/1996

Customer called Dillman Rd. WWTP on 11/21/96 and complained that his water tasted "icky" and is cloudy. Customer is a Southern Monroe Water Co. customer. Customer said that Southern Monroe Water Co. had been digging near that property.

Case Date:

8/29/1996

CONSTANCE AND ROBERT CLIFTON STATED THAT THEY CALLED CBU CONTROL AT 8:45 P.M. ON AUG. 28TH AND AT 6:30 A.M. ON AUG. 29TH TO REPORT A PROBLEM TO ANIMAL CONTROL. (THE ANIMAL CONTROL DEPT. PHONES ARE ANSWERED BY UTILITIES DURING OFF HOURS.) THEY STATED THAT THEY DID NOT RECEIVE A CALL BACK FROM ANIMAL CONTROL AND DIDN'T THINK THAT UTILITIES CONTROL REPORTED THE CALL.