CUSTOMER HAS SMALL WHITE COLORED BITS IN HER WATER. ADVISED CUSTOMER IT WAS CALCIUM CARBONATE FROM OUR CORROSION CONTROL PROGRAM.AFTER VISIT ON 01/13/98 ADVISED CUSTOMER TO TRY TURNING OFF THE WATER SOFTNER AND FLUSH HOT WATER AT MASTER BATHROMM FOR A WHILE TO SEE IF THAT WILL SOLVE PROBLEM. 01/19/98 - checked with customer. Perhaps some small improvement. Will check back in a week.
Missed paying her bill on time, rec'd reminder notice, called TCI 1/5, made arrangements to pay on Friday. On Weds, man came to disconnect service. She called office, they told her could avoid disconnect if she gives him a check. He said he could not take a check, only cash and disconnected her. Her daughter took check in, but TCI won't reconnect 'til next week, is charging fee, and told her they had no supervisor she could talk to. Subs. feels she tried to cooperate & is being trtd unfair.
F-B/recycling:
FLAG STOP/Other/trash/recycling/other: Elderly woma w/arthritis. Would like to set up Flag-stop - with trash to be picked up off porch.
Missed pick-up/recycling:
Friday/recycl (1-2-98): Missed pick-up/recycling
Recycling
Friday/Missed/Other: Christmas tree was not picked . She wanted to make sure it was at some time.
Missed pick-up/recycling:
Missed pick-up/Yard waste: missed tree