Customer has noticed a peculiar taste to their water. Describe it as "metalic". SG asked customer if she would wish to have water tested. Customer said no, but they will call back if no improvement in a week.
Customer said water tastes "like minerals". SG contacted JR at CBU lab to have DS schedule sample pick up.
MS. TRITLE CALLED AND STATED THAT HER WATER HAD BEEN SHUT OFF AND WANTED TO TALK TO MIKE PHILLIPS.
Mr. Walters called. He received a bill that was too large and wanted an explanation.
Ms. Gregory talked to Kathy Grubb-Britton and indicated that her bill was in an excessive amount.
Ms. Basye called. Her utility bill for this month was in an excessive amount. She wanted an explanation.
Mr. Guerrettaz called and talked to Kathy Grubb-Britton. He received an excessive bill this month and wanted an explanation.
Mr. Raney called and stated that his bill showed the wrong balance due. The bill should have been $27.25 + $2.35 but showed a total balance of $40.00+.
Mr. Noble called and stated that the amount on his utility bill was wrong. The amount should have been $27.25 + $2.35, but the total amount showed $40.00+.
Ms. Smith called and said that her bill showed a balance of $48.05 which is incorrect.