Case Date:

9/5/2002

no notice given - had aluminum cans in bin bottles & cardboard separate - did not have any trash to pick up.

Case Date:

9/5/2002

flag stop/faxed ph/ missed pick-up/trash/ her help forgot to set the trash out please get on Friday. Thank you ph/

Case Date:

9/4/2002

Missed pick-up/trash:

Case Date:

9/4/2002

faxed ddh/missed pick-up/other/large items

Case Date:

9/4/2002

Missed pickup - resident placed two trash cans out for large items cleanup and we did not take them. Please pick up.

Case Date:

9/4/2002

grass has not been mowed all summer - front has been "stomped down" but side and back yards are high..believes this is a rental

Case Date:

9/3/2002

huge pile of trash along the south side of property

Case Date:

8/30/2002

While burying his neighbor cable drop, Insight tore out Mr. Vandervort's cable. They ran a new cable across his yard. It took five weeks to bury his cable. Now, its been 10 weeks since the inital incident and his yard is still not repaired. He has made several phone calls to Insight to resolve this problem.

Case Date:

8/29/2002

During the month of July, Insight trimmed back branches away from their equipment. The equipment was left unsecured and the branches left. After a few phone calls to Insight, the box was secured, however, the branches have not be removed. Please see the attached memo for detailed information regarding this complaint.

Case Date:

8/28/2002

MISSED PICK-UP/TRASH: 1300 BLOCK OF NWASHINGTON WHERE IT DEAD ENDS BETWEEN 17TH & 19TH (1311/1315/1317) LARGE ITEMS NOT PICKED UP OUT SINCE 20TH.