This complaint was emailed to Nancy Axsom (in engineering dept.) from the customer to remove debris from storm sewer ditch. Nancy told customer he was on a list to have debris removed. She notified the customer by email of this and emailed me a copy of the emails.
Sewer back up
Customer had sewer back up on 8-23-13 CBU ran sewer line, it was ok ( see case # 133616 ) on 8-26-13 customer calls back and says Roto Rooter tv'd line and said problem is damage to sewer line where it connects to main.
ON 17TH STREET EAST OF WALNUT GROVE, THE PAVEMENT IS SINKING IN DUE TO A STREET CUT
Citizen states a box spring and mattress has been leaning against the front porch for 10 days.
CBU engineering was contacted by Dagnija Berzins who resides at 1509 South Huntington on 7.26.13 regarding damage to her hot water heater as the result of a “flash flood” on 7.23.13. Ms. Berzins said water over-topped the storm ditch and entered her house, damaging her hot water heater in the process. Ms. Berzins quoted $800 as the estimated figure to replace the hot water heater. Ms. Berzins claims the piping designed and installed by the City is too small and therefore, the City is at fault. Legal spoke with Ms. Berzins’ son and instructed him to file a tort claim. CBU indicated to Ms. Berzins we would send someone to look at the pipes and ditch in question.
Sewer back up in the customers home
Field at the corner of Pete Ellis and John Hinkle has not been mowed for weeks. Caller said weeds are 4 foot high.