Case Date:

7/26/2002

WEEDS ARE GROWING 3 TO 4 FT TALL

Case Date:

7/26/2002

trash mixed in

Case Date:

7/26/2002

no sticker

Case Date:

7/26/2002

not sorted; trash mixed in; non-recyclable items

Case Date:

7/26/2002

grass not mowed.

Case Date:

7/25/2002

There is a large amount of trash bags outside the back door. It looks like 20-25 bags.

Case Date:

7/25/2002

intersection of allen and henderson. cannot see when trying to make a left turn onto henderson because of tree limbs.

Case Date:

7/25/2002

Mrs. Murphy recieved a notice because she placed out cardboard kitty litter boxes with plastic handles as recyclable. She has removed theplastic handles from the boxes and the boxes should be picked up by the crews tomorrow morning.

Case Date:

7/25/2002

A senior citizen called in because he wants to recieve Classic Cable and the Encore Network. He does NOT want to recieve additional channels. However, he was told that in order to recieve Encore, he must purchase a package of channels that he does not want. He would like to know why he cannot have Encore without a package.

Case Date:

7/25/2002

Mr. Whitmer contacted Insight in an effort to add a premium channel to his Classic service. He was told that he must rent a cable box for each TV (at a cost of $3.95/box) in order to view premium channels. His TV is already cable ready and he does have digital service. He would like to know why he must rent the box in order to keep his normal service and add one premium channel.