The sidewalk in front of St. Charles Church always has debris such as dirt, and broken glass. They never clear the sidewalk during the winters. She also complained about a dead bird on the sidewalk. Engineering already has removed it. Please contact Ms. Meserve.
**Address approx.** Citizen states that on the east side of the street between Atwater and Henderson there are 3 drains that extend under the sidewalk, 2 of which have no plate covering them making the sidewalk uneven for pedestrians
Emergency line locate.
Emergency line locates needed at College Mall Rd and Moores Pike.
Down spout damage when Utilities put new sewer main on Cherokee Dr.
made wo to replace pit
The above address is Mr. Holdeman's daughter residence. Mr. Holdeman called Insight to get a price quote for digital cable. He was quoted $59.95. He received a bill in the amount of approximately $109.00 and was billed for two boxes (@$7.99 each) instead of one. He is upset that he was again quoted one price and billed another. He is also concerned that he was not told that his bill would include sales tax, franchise fees, and other user fees by the customer service representative.
cust was recently annexed. He is not pleased with having the new charge of 2.35 for stormwater since there are "no storm drains" where he lives.
sump pump draining into the street at the corner of S. Washington and Wylie.
Last month did not receive cable guide; subscriber called Insight and was told the guide had been replaced with a scrolling guide on channel 58. Noticed on bill he had paid $1.50 instead of $1.00 - was told he would be refunded on November's bill. He has been a cable customer since 1987, and he is disappointed with Insight.