Water Utility Billing Problems
104 N Hampton CT
- Case Date:
- 9/4/2002
customer called about the fire protection charge on a hydrant meter he has rented. He says he was only quoted the min. water service charge of 30.87 and not the additional 17.45 for the fire protection. I explained to him that the fire protection is a meter base charge for every meter. He still feels he shouldn't have to pay it since he says that amount was not quoted to him. He wanted someone with higher authority than myself to contact him.
Water Utility Billing Problems
3514 E Morningside DR
- Case Date:
- 5/13/2002
Mr. Morgan talked to Paula Dodds re. his water bill. He had water disconnected and then reconnected in 1/02. He was just billed the $18 in May and wants to complain about that. He also wants to complain about the stormwater charge.
Water Utility Billing Problems
1111 W 17th ST
- Case Date:
- 2/20/2002
customer would like for someone to contact her concerning new stormwater charges. She is extremely unhappy with amount she is being billed..
Water Utility Billing Problems
4333 E Stephens DR
- Case Date:
- 2/19/2002
Customer doesn't like that on her new bill it says $0.00 balance due but at the bottom says the amount being taken out of her bank account. She has aqua-pay. She says this is confusing. Also says phone number should be on the bill someplace.
Water Utility Problems
400 N Morton ST
- Case Date:
- 3/23/1998
re: Winslow Trails. There are muddy spots where water just sits. More gravel needs to be put in those sports, around ball park trails.
Water Utility Problems
1602 W 7th ST
- Case Date:
- 6/16/1997
LOW WATER PRESSURE
Water Utility Problems
214 W Kirkwood AVE
- Case Date:
- 6/5/1997
LOW WATER PRESSURE
Water Utility Problems
524 W Northlane DR
- Case Date:
- 5/5/1997
LOW WATER PRESSURE
Water Utility Problems
1041 W 12th ST
- Case Date:
- 5/5/1997
LOW WATER PRESSURE
Water Utility Problems
4336 E 10th ST
- Case Date:
- 4/3/1997
LOW WATER PRESSURE